Shipping / Receiving Supervisor

Job Brief

The Shipping and Receiving Supervisor is a key leader in our warehouse, primarily responsible for supervising a team of warehouse personnel to ensure a safe and efficient work environment. They work to achieve and lead the efficient operation of all levels of production, oversee incoming goods, storage and outbound goods, and produce and maintain all necessary workflow and process documentation required in connection with the planning and execution of the logistical and technical elements of warehouse operations.

This individual is a “working” supervisor and will be on the floor approximately 90% of the time working with and developing team members in regard to order picking, receiving, loading/unloading trucks or other assignments as directed by leadership.

Duties and Responsibilities:

Safety

1. Maintain the company’s health & safety policies, ensuring safe working conditions and practices within the warehouse.
2. Overall responsibility for all aspects of the effective supervision, training & development and health, safety and welfare of your team
3. Generate and implement changes in processes and use of equipment to increase efficiencies, improve safety and quality, reduce cost, and improve employee morale.

Production

1. Plan and coordinate the incoming goods, storage and dispatch of items in a timely manner to achieve your team objectives and Key Performance indicators (KPI’s) as determined by the Operations Manager.
2. Ensure quality procedures and team production and quality targets are strictly adhered to for department.
3. Oversee and maintain production schedules to ensure shipping deadlines are met in timely manner.
4. Responsible for ensuring the quality of product and service within the warehouse is maintained at the highest possible standard for the customer.
5. Assist shipping, receiving, expedite and other roles as needed.

 Inventory integrity

1. Ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-conforming product.
2. Research and verification of receiving discrepancies, short receipts and overages.
3. Organizing and ensuring accurate and periodic cycle counts, research and reconciliation to stock variances.
4. Research and resolution to customer shortage and overage claims.
5. Identify problem trends and implement procedures to minimize waste and cost, supervise reclamation of damaged goods

Returns:

1. Responsibility for processing inbound customer defective returns
2. Maintaining accurate inventory in W-2.
3. Oversee returns to manufacturer.

Qualifications

1. 2-4 years of warehouse experience
2. Experience in a Lead role required; Supervisory experience a plus
3. Knowledgeable in SAP preferred
4. RF scanners and barcode technology experience required
5. Powered industrial truck (PIT) training and experience preferred
6. Proficient in Microsoft Office, Excel, Word
7. Clear, concise, written and verbal communication
8. Demonstrated leadership skills
9. Able to multitask and prioritize, meet deadlines under pressure

Working Conditions / Physical Requirements

Continuously work throughout an entire 8-12 hour shift at times with minimal standing and stopping which can mean walking up to 15 miles per shift.  Regularly lift and move items, weighing up to 60 lbs. maximum (61 lbs. and higher with being a team lift) and must be able to lift, bend, reach above the head, kneel, squat, stretch and use a step-ladder, requires full dexterity of both hands and wrists.  Use a RF scanner, utility knife, small hand tools.  Push carts through the aisles of the warehouse and pick products off pallets and shelves.  Operate various types of powered industrial trucks, Forklift, pallet rider; reach truck to preform job tasks as needed.  Interpret and produce visual, verbal and written instructions and technical material.  Public and private speaking with groups or individuals, via phone, email, in person.  All performed with or without a reasonable accommodation.    

Pay Range
$55,000.00 - 60,000.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Disclaimer

This job description may not list all duties for this position.   The incumbent in the position may be asked to perform other duties.  TA Operating LLC reserves the right to revise the job description at any time.   This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.