Shipping Supervisor

Shipping Supervisor

Croda is a FTSE 100 organization where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, creates 'our Purpose, Smart science to improve lives'. With over 5,000 employees globally, we specialize in the research and development of innovative ingredients for the Life Science and Consumer Care markets.

We are focused on developing our inclusive culture through accountability, collaboration and innovation. By joining Croda, you will be part of a team who are using smart science to create a more sustainable future.

As we deliver our ambitious 2030 Growth Strategy, we're looking for a Shipping Supervisor responsible for leading all outbound warehouse and shipping operations to ensure safe, compliant, accurate, and on-time delivery of customer orders. The position provides leadership to two distinct functional teams.

Who We're Looking For:

• B.S. degree or M.S. degree Business, Chemistry, Engineering, or Supply Chain.
• At least 5+ years of experience in Warehousing or Distribution functions.
• SAP Experience required.

What You'll Be Doing:

Leadership, Safety, & Team Management

• Lead, coach, and develop Shipping, Warehouse, and Logistics personnel.
• Establish clear priorities, accountabilities, and performance expectations.
• Conduct performance reviews, training, and succession planning.
• Promote a safety-first, quality always culture where people and the customer come first
• Ensure staff is regulatory inspection ready & remains up to date on their key quality trainings and hazards/risks awareness
• Promote a culture of ownership, teamwork and continuous improvement
• Develop standard operating procedures and ensure consistent execution.
• Monitor departmental KPIs and implement corrective actions when required.

Warehouse & Picking Team Responsibilities

The Shipping Supervisor is accountable for ensuring the Warehouse & Picking Team:

• Picks finished goods accurately against outbound deliveries.
• Verifies product identity, quantity, lot numbers, and shipping documentation.
• Stages orders according to shipment schedules.
• Prepares shipments for domestic and international transport.
• Applies customer-specific labels and packaging requirements.
• Maintains warehouse organization and inventory accuracy.
• Completes cycle counts and inventory investigations as required.
• Supports loading and unloading operations.
• Maintains compliance with GMP, safety, and transportation requirements.
• Operates warehouse equipment safely and efficiently.
• Ensures shipments are physically ready for carrier collection according to schedule.

Shipping Coordination & SAP Team Responsibilities

The Shipping Supervisor is accountable for ensuring the Shipping Coordination & SAP team.

• Creates and manages stock allocations within SAP.
• Generates and maintains outbound deliveries.
• Coordinates shipment schedules with Customer Service, Planning, and Logistics providers.
• Ensures delivery documentation is complete and accurate.
• Executes Goods Issue (PGI) transactions according to established procedures.
• Maintains shipment data integrity and inventory accuracy within SAP.
• Coordinates freight bookings and transportation arrangements.
• Supports export documentation and regulatory compliance activities.
• Troubleshoots SAP and shipping execution issues.
• Monitors shipment status and proactively resolves delivery risks.
• Serves as the primary liaison between warehouse operations and SAP processes.

Operational Excellence

• Develop and track shipping performance metrics including:
• On-Time Shipment Performance
• Perfect Order Rate
• Picking Accuracy
• Inventory Accuracy
• PGI Compliance
• Shipping Backlog
• Freight Cost Performance
• Lead root cause investigations related to shipping errors, inventory discrepancies, and customer complaints.
• Identify process improvement opportunities through SAP and warehouse process optimization.
• Support implementation of new technologies, procedures, and continuous improvement initiatives.
• Ensure compliance with GMP, GDP, DOT, IATA, and company procedures as applicable.

Cross-Functional Collaboration

• Partner with Supply Chain Planning to align shipment priorities.
• Coordinate with Customer Service regarding customer commitments and order changes.
• Work with Quality on shipment release requirements and product disposition.
• Partner with Production and Warehouse personnel to ensure material availability.
• Coordinate with Finance regarding inventory reconciliation and transaction accuracy.
• Support SAP process improvements and master data accuracy initiatives.

Non-Essential Duties

• Contribute to corrective and preventive action proposals
• Have Hazardous Material Transport Training & DOT Training
• Awareness of Incoterms and Export Documentation
• Maintain IATA & FHSA Dangerous Goods Regulations for Air Shipments & Ground Shipments
• Awareness of DG Shipments with FedEx / UPS

Other Qualifications

Physical Demands: While performing the duties of this job, the employee is regularly required to talk, give oral instructions; listen and hear instructions, customer and/or employee responses, etc. The position is active and requires standing, walking, bending, kneeling and stooping all day. The employee must occasionally lift and/or move items up to 50 pounds.

Work Environment: This job operates in a laboratory setting. This role routinely encounters organic solvents and biological samples. This job may on occasional work around caustic chemicals.

Travel Requirements: This job may involve occasional business travel to other Croda and contractor sites, both in the US and international.

Non-Essential Duties:

• Contribute to corrective and preventive action proposals
• Have Hazardous Material Transport Training & DOT Training
• Awareness of Incoterms and Export Documentation
• Maintain IATA & FHSA Dangerous Goods Regulations for Air Shipments & Ground Shipments
• Awareness of DG Shipments with FedEx / UPS

Supervisory Responsibilities: Manages a direct team.

What We Offer:

The successful candidate will receive a competitive salary and benefits package including:

• Excellent Medical, Dental, and Vision coverage, available immediately.
• Generous PTO
• 401K Match
• Wellness Reimbursement
• Parental Leave
• Career Development
• Company paid and voluntary Life and AD&D Insurance
• Short- and long-term disability
• Paid Holidays

Additional Information:

This is a site-based role located in Alabaster, AL.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com.

Why Croda?

At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.

Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate based on any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.