Shipping Technician II

Who are we?

Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.

What we offer you

• Comprehensive healthcare and benefits packages! The health and wellness of our employees is important to us, which is why we offer benefit options including medical, vision, dental, disability, and more
• Flexible scheduling
• 401k matching
• Generous paid time off and paid holidays
• PCNA Cares Share Fund - donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee's contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

Our Values

Delight Customers: Treat our customers the way you'd like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.

Our Businesses

Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logod apparel for the Canadian and U.S. promotional industries. Trimark sells logod apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Shipping and Receiving Clerk II processes incoming and outgoing shipments and helps ensure orders move accurately and on time through shipping, receiving, and production. This role prepares shipments, verifies shipment information, maintains records, and works with other departments to resolve issues and meet shipping deadlines.

Key Responsibilities

• Prepare, pack, label, and process outgoing shipments according to order requirements and carrier procedures.

• Receive incoming equipment, materials, and supplies; verify quantities and condition against shipment records and report discrepancies.

• Confirm orders scheduled to ship are accounted for and in the correct location.

• Coordinate with production, purchasing, scheduling, and department supervisors to resolve order and inventory issues.

• Enter and maintain accurate shipment and inventory information using department systems and carrier software.

• Keep shipping supplies organized and available, perform routine equipment care, and report equipment issues.

• Follow established shipping, routing, and safety procedures.

• Suggest practical improvements to shipping accuracy, organization, and workflow.

Skills and Knowledge

• Strong organizational skills and attention to detail.

• Ability to prioritize daily tasks and meet shipping deadlines.

• Basic computer and data entry skills, with the ability to learn shipping and inventory systems.

• Clear communication skills to coordinate with coworkers, supervisors, and carriers.

• Ability to identify shipment discrepancies, resolve routine issues, and escalate concerns when needed.

• Ability to work independently and cooperatively with a team.

Minimum Qualifications

• High school diploma or equivalent.

• Previous experience in shipping, receiving, warehouse operations, or fulfillment. 3 or more years preferred.

• Previous professional experience with UPS, FedEx, or similar shipping systems.

PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

Fraud Disclaimer:

PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.