Shop Foreman

Gulliver Auto Group | Plano, Texas | Full-time

Estimated Annual Earnings: $90,000–$100,000

Compensation will be determined based on diagnostic ability, experience, and certifications.

About the Role

Gulliver Auto Group is seeking a Shop Foreman / Lead Diagnostic Technician to lead day-to-day shop operations while personally diagnosing and repairing complex vehicle concerns. You will use diagnostic equipment, wiring diagrams, and test results to identify root causes involving engine performance, electrical systems, and A/C systems, independently managing repairs through final verification.

You will assign work, manage shop priorities and repair timelines, verify repair quality, mentor technicians, and coordinate with the service and sales teams.

Responsibilities

· Verify symptoms and operating conditions, and develop an appropriate diagnostic plan.

· Diagnose no-starts, misfires, stalling, hesitation, warning lights, and other drivability concerns.

· Analyze diagnostic trouble codes, live data, freeze-frame data, and service information.

· Use wiring diagrams and test equipment to isolate faults in power, ground, wiring, sensors, and control systems.

· Diagnose A/C cooling concerns involving refrigerant, mechanical, electrical, and control systems.

· Recommend repairs, parts, and labor based on diagnostic findings.

· Perform repairs and verify results through functional tests, road tests, and repeat measurements.

· Document diagnostic evidence, measurements, repairs, and verification results.

· Explain findings to the service team and assist other technicians with troubleshooting.

· Assign work based on technician skills, availability, and shop capacity.

· Set repair priorities and manage shop-wide progress and completion timelines against vehicle delivery schedules.

· Verify completed repair quality, address comebacks, and help prevent repeat failures.

· Coordinate repair needs, parts delays, and completion estimates with service and sales teams.

· Mentor technicians and enforce shop safety procedures.

Required Qualifications

· Hands-on experience diagnosing engine performance, drivability, and electrical concerns.

· Hands-on experience assigning work, setting priorities, and managing the progress of an automotive repair team.

· Ability to independently complete diagnosis, repair, and verification with minimal supervision.

· Ability to interpret scan-tool data and select appropriate tests and measurements.

· Ability to read wiring diagrams and manufacturer service information and test electrical circuits.

· Ability to isolate A/C cooling faults and verify system performance after repair.

· Ability to explain diagnostic findings and repair recommendations using supporting evidence.

· A valid driver's license and the ability to meet company driving requirements.

· Current ASE L1 Advanced Engine Performance Specialist certification.

· ASE A6 Electrical/Electronic Systems, A7 Heating & Air Conditioning, and A8 Engine Performance certifications.

· ASE Master Automobile Technician status or an advanced manufacturer certification.

· Five or more years of professional automotive repair and diagnostic experience.

· Diagnostic and repair experience at a franchised dealership.

· Experience with multiple vehicle makes and manufacturer diagnostic systems.

· Oscilloscope waveform analysis experience.

· Experience mentoring technicians or providing diagnostic support.

How to Apply

Submit your resume to [Application Link / Contact], including your diagnostic experience, shop leadership experience, specialties, diagnostic tools used, and certifications. Be prepared to discuss a fault you personally diagnosed and examples of work assignment, workflow management, and quality improvement. As part of the hiring process, you will complete an on-site assessment test in which you diagnose engine performance, electrical, and A/C concerns using scan-tool data, wiring diagrams, and test equipment.

Applicants must be able to perform the essential functions of the position, with or without reasonable accommodation. We are an equal opportunity employer. To request an accommodation during the application or interview process, contact [Contact Information].