JOB DESCRIPTION
Job Title: | Shop Technician | Division: | Townsend Tree Service |
Function: | | Reports To: | Manager |
Discipline: | | Pay Type: | Hourly |
Career Band: | | Job Type: | Non-Exempt |
EEO Group: | | Effective: | 11/14/2025 |
Position Summary
The Shop Technician is responsible for performing maintenance, diagnostics, and repairs on company vehicles, equipment, small engines, and tools. This position ensures all fleet assets are safe, compliant, and operating efficiently. The Shop Technician supports field operations by minimizing equipment downtime and maintaining accurate service records.
Key Responsibilities
Essential Functions
Maintenance & Repair
• Perform routine preventive maintenance on trucks, trailers, small engines, and mechanical equipment.
• Diagnose mechanical, electrical, hydraulic, and engine-related issues.
• Complete repairs in accordance with company, safety, and manufacturer standards.
• Test equipment after repairs to ensure proper functioning.
• Assist with road calls or breakdowns when needed.
Equipment Inspection & Documentation
• Conduct pre- and post-service inspections.
• Document all maintenance activities in the fleet management system.
• Report major issues, additional repair needs, or safety concerns to the Shop Foreman.
• Ensure all DOT-regulated equipment meets compliance requirements.
Shop Organization & Safety
• Maintain a clean, organized, and hazard-free work area.
• Follow all safety protocols, PPE requirements, and hazard control procedures.
• Properly handle tools, chemicals, hazardous waste, and shop equipment.
• Participate in safety meetings, audits, and training.
Parts & Tool Management
• Assist with identifying parts needed for repairs.
• Notify the Shop Foreman of part shortages or supply needs.
• Properly store and track tools and shop equipment.
- Duties may or may not be subject to change
Education and Experience
- High School Diploma or equivalent
- Two (2) years of experience in mechanical, automotive, diesel, or equipment repair.
Skills and Competencies
- Ability to diagnose and repair mechanical, electrical, and hydraulic issues.
- Excellent communication and people skills
- Strong communication and teamwork skills.
- Meet all physical requirements of the position.
- Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations.
- 18 years of age or older, or 21 if CDL is required.
- Legally authorized to work in the United States.
Preferred
- CDL Class A or B.
- Certifications in diesel, small engine, or equipment repair.
- Experience with maintenance or fleet management systems
This role is primarily in a shop environment with occasional fieldwork. Travel may be necessary for breakdowns or training.
The job description may be modified based on operational needs. Rreasonable accommodations will be made as needed.
This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.
Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.
Equal Opportunity Employer Statement
The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.