Shopify Plus (Ecommerce) Manager

Client Overview:
A leading beauty and luxury retail company focused on delivering premium products and exceptional customer experiences. The company is known for its innovative approach to brand storytelling and ecommerce growth. It fosters a collaborative culture that values creativity and cross-functional teamwork and is seeking a Shopify Plus (Ecommerce) Manager to join their team.

Salary/Hourly Rate:
$75k - $100k

Position Overview:
Our client is seeking a Shopify Plus (Ecommerce) Manager to drive online business growth and enhance the shopping experience. This role requires strong merchandising instincts, analytical skills, and hands-on execution to manage daily e-commerce operations. The ideal candidate will collaborate closely with marketing, creative, product development, inventory, and customer service teams.
This position is fully onsite, 5 days per week in Carlstadt, NJ.

Responsibilities of the Shopify Plus (Ecommerce) Manager:

• Manage daily website operations in Shopify, ensuring accurate product information, pricing, imagery, promotions, and inventory availability.
• Own online merchandising, including collection pages, product placement, cross-selling, bundles, and recommendations.
• Coordinate product launches, seasonal campaigns, gift guides, and promotional events from setup through launch.
• Ensure product pages clearly communicate benefits, application instructions, ingredients, and shade information.
• Regularly review the website on mobile and desktop to identify and resolve shopping issues.
• Develop and execute an ecommerce calendar aligned with sales goals, product launches, and brand priorities.
• Monitor the customer journey to improve product discovery, conversion, average order value, and repeat purchases.
• Plan and evaluate website tests, including product page updates, promotional messaging, and checkout improvements.
• Partner with customer service to address recurring feedback and enhance the online shopping experience.
• Support loyalty, retention, and subscription initiatives as applicable.
• Collaborate with marketing and external agencies to align email, SMS, paid media, affiliate, and organic campaigns with website content and inventory.
• Build and maintain campaign landing pages, promotional codes, and onsite messaging.
• Coordinate creative assets and copy to ensure timely delivery and brand consistency.
• Support SEO improvements through product content, collection structure, and technical collaboration.
• Track and report on revenue, conversion rate, traffic, average order value, units per transaction, and customer retention.
• Translate performance data into actionable recommendations.
• Monitor promotion and launch performance, sharing insights with leadership.
• Partner with planning and operations to anticipate inventory needs and manage out-of-stock messaging.
• Manage ecommerce vendors, apps, and development partners, prioritizing projects and tracking deadlines.

Required Experience/Skills for the Shopify Plus (Ecommerce) Manager:

• 3-5 years of ecommerce experience, preferably in beauty, skincare, luxury, or consumer products.
• Hands-on experience with Shopify; Shopify Plus experience is a plus.
• Strong understanding of online merchandising, conversion optimization, and ecommerce performance metrics.
• Analytical mindset with the ability to interpret data and drive improvements.
• Excellent project management and cross-functional collaboration skills.

Preferred Experience/Skills for the Shopify Plus (Ecommerce) Manager:

• Experience with digital marketing channels including email, SMS, paid media, and affiliate marketing.
• Knowledge of SEO best practices for ecommerce websites.
• Familiarity with ecommerce vendor and app management.
• Background in luxury or beauty retail environments.
• Ability to manage multiple campaigns and projects simultaneously.

Education Requirements:

• Bachelor's degree in Marketing, Business, Ecommerce, or a related field preferred.

Benefits:

• Client-provided benefits available, upon eligibility.

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 412176