Showroom Administrator

Job Objective

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures

You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues

You will be well presented at all times with a positive "can do" attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom's success!

Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking

Ensuring enquiries and orders are dealt with in an efficient manner

Managing all internal stock and repair systems in line with audit procedures

Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom

Answering and directing telephone enquiries

Delivering an exceptional client experience

Completion of relevant training via e-learning

Adhering to company dress code

Other duties and responsibilities as assigned by management

Knowledge and Skills Required

Experience

• Watch product knowledge
• Visual merchandising skills

Skills

• Excellent planning and organizational skills
• IT literate
• Flexible and adaptable to change
• Motivated, proactive and dedicated
• Excellent interpersonal and communication skills