Re-Bath is Hiring a Showroom Coordinator & Administrative Assistant!
Location: Kentwood, MI Branch: Grand Rapids Schedule: Full-Time Pay Rate: $17 - $22 per hour Employment Type: Full-Time
Overview
Re-Bath is seeking a highly organized and customer-focused Showroom Coordinator & Administrative Assistant to join our Grand Rapids team. As the first point of contact for customers visiting our showroom or contacting our office, you'll play a critical role in creating an exceptional customer experience while supporting daily business operations.
This position is ideal for a proactive professional who enjoys balancing customer interaction, administrative responsibilities, scheduling, inventory coordination, and operational support. If you thrive in a fast-paced environment and enjoy helping homeowners begin their remodeling journey, we'd love to hear from you.
Responsibilities
Welcome customers and visitors to the showroom and provide a positive first impression
Answer incoming calls, emails, and customer inquiries professionally and promptly
Schedule consultations, appointments, and follow-up communications
Maintain a clean, organized, and inviting showroom environment
Receive, inspect, and organize incoming product deliveries
Coordinate logistics and assist with inventory tracking
Support project managers and installation teams with administrative tasks
Assist with permit submissions, documentation, and municipal correspondence
Manage office records, filing systems, and scheduling calendars
Perform occasional permit runs and supply pickups as needed
Identify opportunities to improve office efficiency and customer experience
Requirements
Must Have
High school diploma or GED
Minimum 1 year of experience in customer service, reception, or administrative support
Strong phone etiquette and professional written communication skills
Excellent organizational and multitasking abilities
Strong attention to detail and ability to manage competing priorities
Proficiency with Microsoft Office, email platforms, and scheduling software
Ability to lift and move up to 50 lbs when receiving product deliveries
Valid driver's license and reliable transportation
Positive attitude, dependability, and willingness to learn new systems and processes
Nice to Have
Experience in a showroom, retail, warehouse, home improvement, or construction-related office
Familiarity with CRM software, project management tools, or scheduling platforms
Knowledge of residential construction, building codes, or permit application processes