Showroom Manager

Summary: The MOI Showroom Manager oversees our client experiences, manages and maintains the showroom, assists with events, and provides administrative support to ensure a positive and memorable experience for all visitors and employees.

Essential Functions:

• Greet and assist clients, guests, and employees with a professional, positive, and solutions-oriented attitude.
• Oversee daily office operations, including opening/closing procedures, supply and inventory management, mail/package distribution, and overall office communication.
• Manage food and beverage programs, ensuring coffee service and kitchen inventory are consistently stocked and available throughout the workday.
• Maintain showroom facilities in "display-ready" condition through proactive walkthroughs, resetting public areas, and coordinating cleaning, repairs, and equipment maintenance.
• Coordinate and support client visits and events, including catering, room set-up/tear-down, and audiovisual/technology readiness.
• Support showroom events from setup through tear-down, including occasional early mornings and after-hours events. Attendance and on-site support for the full duration of these events are expected.
• Partner with Sales and Management to design customized showroom and hospitality experiences that reflect MOI's brand and enhance the client experience.
• Administer and maintain the showroom calendar, ensuring efficient use of spaces and resources for client meetings, internal functions, and events.
• Track and manage showroom and event budgets, aligning spend with company guidelines and coordinating approvals with Marketing and Leadership.

Core Competencies:

• Demonstrates clear, professional oral and written communication skills.
• Organizes and prioritizes multiple tasks effectively in a fast-paced environment.
• Manages time and deadlines with consistency and accuracy.
• Adapts quickly to changing needs, including early mornings or extended hours.
• Projects professionalism, tact, and diplomacy in all interactions.
• Collaborates effectively with team members to deliver shared goals.
• Uses Microsoft Office Suite (Word, Excel, Outlook) and other software tools proficiently to support daily operations.
• Strategic Alignment - Consistently makes decisions and takes actions that support the organization's mission, vision, and long-term goals.
• Adaptability & Growth - Embraces feedback, change, and continuous learning to improve performance and outcomes.
• Collaboration - Builds strong working relationships by listening actively, anticipating needs, and supporting the success of others.
• Communication - Shares information clearly and respectfully, ensuring timeliness and context to promote understanding.
• Integrity & Trust - Demonstrates honesty, accountability, and fairness to foster confidence and belonging across the organization.

Education & Experience:

• 1-3 years of experience in office administration and event coordination.

Base Pay: $25/hour + company incentive

Benefits:

You will be eligible to participate in the benefit programs offered to all full-time employees working at least 30 hours per week. Health benefits include - medical/dental/vision, health savings account, life, short-term and long-term disability insurance, dependent care flex spending, and employee assistance program. In addition - PTO, paid holidays, paid parental leave for eligible employees, 401(k) match, Employee Stock Ownership Plan (ESOP), and other perks & benefits.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to sit, stand, walk, use hands and fingers to operate equipment or technology, and communicate verbally and in writing. The employee may occasionally be required to bend, reach, lift, or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to perform the essential functions of the job with or without reasonable accommodation.

Travel:

Occasional regional travel to our offices located in Baltimore, DC, Richmond, Charlottesville, Roanoke, and Virginia Beach.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role typically operates in an office and/or warehouse setting with moderate noise levels and temperature-controlled environment. Ability to perform the essential functions of the job with or without reasonable accommodation.

• All MOI hires are contingent upon successfully passing a background check and drug screen.*