Site IT Systems Engineer, Ford Energy

Why Ford Energy?

At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.

In this position...

The Ford Energy Site IT Systems Engineer provides hands-on technical support and execution for IT infrastructure, applications, and end-user services across the Ford Energy site. This role is responsible for the day-to-day operation, troubleshooting, and continuous improvement of site IT systems that support battery manufacturing, energy systems, and business operations, working under the direction of the Site IT Manager to execute on infrastructure readiness, incident response, and cybersecurity initiatives. Off-hour, weekend, and holiday support may be required based on business needs.

About Ford Energy Ford Energy is a newly formed, wholly owned subsidiary of Ford Motor Company dedicated to accelerating US energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid.

What you'll do...

• Install, configure, monitor, and maintain site IT infrastructure, including data center equipment, network devices, servers, PCs, mobile devices, and related hardware/software.
• Provide day-to-day technical support for IT equipment across production, warehouse, office, lab, utility, outbuilding, and remote operating areas.
• Serve as first-line responder for incidents, performing triage, troubleshooting, and escalation; document root cause analysis and support implementation of preventive and corrective actions.
• Execute planned maintenance, system updates, and outages in coordination with operations, plant teams, vendors, and IT leadership, ensuring minimal disruption to production.
• Support rollout of major IT and business initiatives (infrastructure/application upgrades, IIOT deployments, cybersecurity remediation, end-user productivity tools) by executing installation, testing, and go-live activities.
• Assist in developing, testing, and maintaining disaster recovery and high-availability procedures for critical plant infrastructure and manufacturing applications.
• Perform routine system health checks, capacity monitoring, and proactive maintenance to identify and resolve issues before they impact operations.
• Support cybersecurity compliance efforts, including patching, vulnerability remediation, access control administration, and adherence to security policies.
• Maintain accurate documentation of systems, configurations, incidents, and procedures (runbooks, knowledge base articles).
• Mentor junior technicians and contribute to a safe, inclusive, and accountable team environment.

What you'll do...

• Install, configure, monitor, and maintain site IT infrastructure, including data center equipment, network devices, servers, PCs, mobile devices, and related hardware/software.
• Provide day-to-day technical support for IT equipment across production, warehouse, office, lab, utility, outbuilding, and remote operating areas.
• Serve as first-line responder for incidents, performing triage, troubleshooting, and escalation; document root cause analysis and support implementation of preventive and corrective actions.
• Execute planned maintenance, system updates, and outages in coordination with operations, plant teams, vendors, and IT leadership, ensuring minimal disruption to production.
• Support rollout of major IT and business initiatives (infrastructure/application upgrades, IIOT deployments, cybersecurity remediation, end-user productivity tools) by executing installation, testing, and go-live activities.
• Assist in developing, testing, and maintaining disaster recovery and high-availability procedures for critical plant infrastructure and manufacturing applications.
• Perform routine system health checks, capacity monitoring, and proactive maintenance to identify and resolve issues before they impact operations.
• Support cybersecurity compliance efforts, including patching, vulnerability remediation, access control administration, and adherence to security policies.
• Maintain accurate documentation of systems, configurations, incidents, and procedures (runbooks, knowledge base articles).
• Mentor junior technicians and contribute to a safe, inclusive, and accountable team environment.