Paladin Consulting is currently hiring a Site Manager to join our team working onsite at our client's office located in Denver, CO.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Job Title: Site Manager
Work Location: Denver, CO
Duration: Long-term contract with option to hire
Hours: Monday-Friday 8am-5pm
Education/Experience Required: Minimum 2 years of direct management experience, preferably leading a small team.
Job Description & Responsibilities :- We are seeking an experienced, client-facing Site Manager to oversee a small, two-person operation within a law firm environment.
- The Site Manager will oversee the entire Office Services operations.
- Responsibilities include managing copy, mail, fax, hospitality, and reception services; supervising one on-site employee; ensuring service standards are met; acting as the primary point of contact for the client; maintaining strong client relationships; coordinating daily workflow; and ensuring all services are delivered efficiently and professionally to support the law firm's operations.
- The ideal candidate is a strong leader with excellent verbal and written communication skills who thrives in a client-facing environment.
- They must be professional, highly organized, and possess a "can do, will do " attitude.
- The candidate should be an effective communicator, capable of building strong client relationships and leading day-to-day operations with minimal oversight.
- Previous management experience supervising a team is required.
- Prior law firm, professional services, and/or hospitality experience is highly preferred, as these environments closely align with the service expectations of this role.
- The candidate must be able to move throughout the office regularly, including walking between departments and service areas.
- The position requires the ability to lift and carry materials, packages, and office supplies weighing up to 50 pounds.
- The role may also involve standing, bending, and transporting items as needed to support daily office services operations.
Skills & Qualifications :- Minimum 2 years of direct management experience, preferably leading a small team.
- Prior law firm or legal-services environment experience strongly preferred.
- Hands-on experience with copy/print, mail, fax, scanning, reception, and hospitality.
- Strong client-service and communication skills, with the confidence to interact professionally with attorneys, legal staff, clients, and visitors.
- Able to manage daily operations while also working alongside the team and providing coverage when needed.
- Demonstrated ability to manage workflow, prioritize urgent requests, maintain service standards, and hold team members accountable.
- Must be fully engaged in day-to-day operations.
- This is a front-seat leadership role, not a position that can be managed from a distance.
- Must be proactive, visible, dependable, and comfortable taking ownership of issues through resolution.
- Ideal candidate: A working manager who understands that on a two-person site, leadership means being present, hands-on, client-focused, and actively involved in the operation every day.
For more information or to view other opportunities, visit us at www.paladininc.com.Paladin is an EEOC employer.