JD for Observability Engineer with Dynatrace Knowledge Must-Have:
10+ years of experience in software development, architecture, and observability solutions.
Experience in developing and implementing observability solutions for production environments.
Proficiency in managing SLI/SLOs, user experience metrics, and performance improvement.
Hands-on experience with monitoring tools like Dynatrace (along with Devis, RUM, Synthetic monitor and Anomaly detection.), Splunk, NewRelic, Logic Monitor, and other AIOps tools.
Proven ability to lead observability teams and collaborate with cross-functional stakeholders.
Scripting skills (Python, PowerShell, Bash), CI/CD tools for automation.
Familiarity with ITSM processes and automation to enhance application support.
Ability to assess and recommend the best tools.
Proficiency in creating dashboards and reports.
Good to Have:
Experience with cloud platforms like AWS, Azure, GCP.
Knowledge of chaos engineering.
Familiarity with customer service platforms such as Salesforce, Mainframe (Hogan), MuleSoft.
Understanding of AI/GenAI/ML and its applications.
Knowledge of the banking or financial services domain.
Open to on-call/support work
Numbers & Facts
Location
Tyson, VA
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Amazon Web Services (AWS)unmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Banking Servicesunmatched
Bash Scriptingunmatched
Cloud Computingunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Financial Servicesunmatched
GCP (Good Clinical Practices)unmatched
IT Service Management (ITSM)unmatched
Improvement Metricsunmatched
Leadershipunmatched
Mainframe Computerunmatched
Microsoft Windows Azureunmatched
On Callunmatched
Performance Managementunmatched
Performance Metricsunmatched
Production Systemsunmatched
Python Programming/Scripting Languageunmatched
Reliability Engineeringunmatched
Reporting Dashboardsunmatched
Salesforce.comunmatched
Scripting (Scripting Languages)unmatched
Software Administrationunmatched
Software Developmentunmatched
Splunkunmatched
Team Lead/Managerunmatched
User Interface/Experience (UI/UX)unmatched
Windows PowerShellunmatched
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