ACI Worldwide Inc logo

Site Reliability Engineer

ACI Worldwide Inc
  • Norcross, GA
    11 days ago

    Job Description

    Powering the world's payments ecosystem

    ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

    As a Senior Site Reliability Engineer (SRE) - Azure & GitOps (CI/CD) in Norcross, GA or Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

    Role Summary

    Senior SRE is responsible for designing, building, and operating highly reliable, scalable systems on Microsoft Azure using GitOps and modern CI/CD practices. Drives automation, observability, and operational excellence across cloud platforms.

    Key Responsibilities

    • Define and manage SLOs/SLIs, error budgets, and service reliability metrics
    • Build and operate Azure-based platforms (AKS, networking, security, monitoring)
    • Implement GitOps workflows (FluxCD/ArgoCD) for Kubernetes and infrastructure
    • Design and maintain CI/CD pipelines (GitHub Actions/Azure DevOps)
    • Automate infrastructure using Terraform/Bicep
    • Lead incident response, root cause analysis, and reliability improvements
    • Establish observability (logs, metrics, tracing, alerting)
    • Embed DevSecOps (policy-as-code, vulnerability scanning, secrets management)
    • Partner with development teams to improve deployment safety and production readiness

    Required Qualifications

    • 3+ years in SRE, DevOps, or Platform Engineering
    • Strong Azure expertise (AKS, monitoring, networking, security)
    • Hands-on experience with GitOps and Kubernetes
    • Proficiency in CI/CD tooling (GitHub Actions or Azure DevOps)
    • Infrastructure as Code (Terraform, Bicep, ARM)
    • Scripting/automation (Python, PowerShell, Bash)
    • Experience with incident management and operational best practices

    Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

    In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.

    Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #19371)

    ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

    Important Notice About Recruitment Scams

    Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

    #LI-LF1

    #LI-Hybrid

    ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

    Numbers & Facts

    LocationNorcross, GA
    IndustryComputer Software
    Company Size1,500 to 1,999 employees
    Year Founded1975
    Websitehttps://www.aciworldwide.com/

    About Company

    Who is ACI?
    ACI powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. We process $13 trillion in payments and securities transactions each day, processing transactions for more than 250 of the leading global retailers, and 21 of the world’s 25 largest banks.

    We are trusted globally as a result of our unrivalled understanding of payments and related processes. We have a definitive vision of how electronic payment systems will look in the future and we have the knowledge, scale and resources to deliver it.

    That is why 18 of the top 20 global banks, and more than 300 retailers, rely on ACI payments software.

    How do we do it?
    We are achievers, collaborators, innovators.
    We enjoy the support and stability of a proven company along with the enthusiasm and entrepreneurial spirit of a startup.
    We benefit from the diversity and expertise of our colleagues all over the world.
    We work hard. And our dedication is rewarded with opportunities to learn, grow and build our careers by collaborating with the best and the brightest in the industry.
    We are flexible in the way we work and dynamic as we respond to the monumental changes in the payments industry.
    We come together with a singular goal — to power global commerce through our innovative technology. We are ACI. We drive payments at the speed of change.

    Skills

    • ARM (Advanced RISC Machine)unmatched
    • Automationunmatched
    • Bash Scriptingunmatched
    • Best Practicesunmatched
    • Billingunmatched
    • Budgetingunmatched
    • Business Operationsunmatched
    • Claims Processingunmatched
    • Cloud Computingunmatched
    • Continuous Deployment/Deliveryunmatched
    • Continuous Integrationunmatched
    • DevOpsunmatched
    • Ecosystemsunmatched
    • GitHubunmatched
    • Incident Managementunmatched
    • Incident Responseunmatched
    • Machine Toolunmatched
    • Metricsunmatched
    • Microsoft Windows Azureunmatched
    • Multiplatform/Cross-Platformunmatched
    • Network Monitoringunmatched
    • Network Securityunmatched
    • Python Programming/Scripting Languageunmatched
    • Reliability Engineeringunmatched
    • Request for Information (RFI)unmatched
    • Risk Managementunmatched
    • Root Cause Analysisunmatched
    • Scripting (Scripting Languages)unmatched
    • Security Monitoringunmatched
    • Systems Scalabilityunmatched
    • Vulnerability Scannersunmatched
    • Windows PowerShellunmatched

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