Site Reliability Engineer

Title: Site Reliability Engineer

Location: Seattle, WA (Onsite)

Duration: Full-time

Salary Range: $100,000 - $120,000 per year

Job Description:

Must Have Technical/Functional Skills

• 8+ years of SRE, DevOps, or production operations experience supporting large-scale cloud services (strong preference for Azure).
• Deep hands-on experience with Terraform and ARM templates for infrastructure automation and lifecycle management.
• Demonstrated expertise in monitoring and observability with Azure Monitor and Log Analytics.
• Proficiency in Kusto Query Language (KQL) for querying Log Analytics/Azure Monitor and building alerts/dashboards.
• Proven experience with application performance monitoring using AppDynamics.
• Strong background in centralized logging, search, and incident investigation using Splunk.
• Experience integrating Coverity SAST and Invicti DAST (or equivalent SAST/DAST) into CI/CD pipelines and managing remediation workflows.
• Proficient scripting and automation skills (PowerShell, Bash, or Python) and strong experience building and operating CI/CD pipelines.
• Excellent incident management, RCA facilitation, runbook creation, and mentoring skills; comfortable in on-call rotations and leading postmortems.

Roles & Responsibilities:

• Analyze and troubleshoot complex issues in production environments; document findings and resolutions in the knowledge base.
• Triage, respond to, and resolve incidents and support tickets; escalate and collaborate with other teams as needed.
• Conduct root cause analysis for service-impacting and recurring issues; follow an automation-first approach to detect and remediate problems.
• Implement permanent fixes and improvements in collaboration with development and QA teams.
• Design, build, and maintain scalable, reliable, and high-performance systems and environments in Azure.
• Design and implement CI/CD pipelines and automated deployment processes for applications and infrastructure.
• Develop reusable, versioned infrastructure and platform code to automate provisioning and deployments (Infrastructure as Code).
• Design, implement, and operate observability: monitoring, logging, tracing, and alerting solutions to measure application and platform health.
• Proactively identify potential issues and implement preventive measures and capacity planning.
• Maintain and update technical documentation, runbooks, troubleshooting guides, and knowledge base articles to improve team effectiveness.
• Participate in on-call rotations and provide timely responses to urgent support requests to meet agreed SLAs.
• Work closely with cross-functional teams (development, QA, DevOps, security, product) to ensure seamless application performance and delivery.
• Contribute to team learning by sharing expertise, creating runbooks, and improving operational processes.
• Implement and maintain cybersecurity controls: continuous vulnerability assessment, risk management, patching, and incident response readiness.

Generic Managerial Skills

• Lead and mentor SRE teams, setting priorities, conducting performance reviews, and developing career paths.
• Coordinate incident response and stakeholder communication, driving blameless postmortems and fast, data-driven recovery.
• Align reliability initiatives with business goals through SLO/SLA management, capacity planning, and budget oversight.
• Define and improve operational processes, tooling choices, and vendor relationships to reduce toil and increase platform resilience.

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