The Site Supervisor is a Crew Leader position that manages field operations for a specific customer and/or customer site daily, ensuring quality and job specifications are met.
Duties and Responsibilities:
Maintain a schedule and ensure service expectations are met
Identify and escalate customer problems or concerns to the Operations Manager
Assist in resolving issues with customer service when needed
Ensure work is performed safely and in accordance with company policies
Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
Monitor site quality daily and ensure crews are addressing deficiencies daily
Deliver services as specified on the client site
Work to identify more efficient ways to perform work
Coordinate service execution with the Operations Manager
Oversee day-to-day site operations and delegate work to crew team members
Provide Operations Manager feedback on crew member(s)
Work with the Crew Leader/Operations Manager, helping to develop and train crew members
Ensure that preventative maintenance is performed as needed and that equipment is in good working order
Participate in branch meetings as directed
Ensure crew time is accurately captured.
Log equipment usage and maintenance cycles
Education and Experience:
BrightView Equipment certifications
Experience in a landscape-related field
Demonstrated leadership among the team and with peers
Driver’s License
Attention to detail required
Ability to communicate with crews and customers on-site
Bi-Lingual (Spanish) preferred
Physical Demands/Requirements:
Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
Ability to load/unload burlaps with plant cuttings onto the trailer (up to 50 lbs.)
Ability to bend, stoop, and twist continuously throughout the day
Ability to walk/stand up to 10 hours a day.
Must be able to direct reports to the customer site.
Work Environment:
Work in/or about situations near direct automotive traffic
Work near or about natural bodies of water
Ability to work in extreme conditions – temperatures may exceed 100 degrees Fahrenheit
Ability to work in direct sunlight for extended periods of time
Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight.
Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots.
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.