The Site Support Assistant supports staff, participants, and patrons by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting patrons and participants with general support services such as checking in and completing intake paperwork but also helps to ensure a safe and welcoming environment for all by providing access control and general concierge support. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- High school diploma or equivalent
- Reliability and Punctuality
- Proven ability to build relationships and trust quickly
- Strong organizational skills
- Ability to work independently
- Ability to work with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)
- Strong verbal and written communication skills
- Basic proficiency with computers and MS Office products
- Ability to de-escalate stressful situations
DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Customer service, reception, nonprofit, social service, or community-facing experience.
- Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)
- Experience working with homeless populations
- Experience using de-escalation techniques
ULMS Total Compensation – Part-Time Employees and Temporary Employees
- PTO accrued at 0.07361 per hour worked
- Employee Assistance Program - ~$37.80 per year
- LinkedIn Learning Account
- Professional Development Funds – up to $1500 per year for approved professional development activities
WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid
Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
Taxes – 9.8% of salary
At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What does the Urban League Do?
With a vision of equity for all, the Urban League of Metropolitan Seattle (ULMS) empowers those we serve by providing programming and services designed to support and encourage self-sufficiency in all aspects of life. Our areas of focus include advocacy & community engagement, education, entrepreneurship, housing, public health equity, and workforce development.