Title: Skate Guard Position Type: Part-Time, Non-ExemptCompany: Sharks Sports and Entertainment, LLCLocation: Sharks Ice, San JoseReports To: Operations ManagerPosting Dated: October 2026Pay Rate: The pay range for this role is $22.57 per hour Position OverviewThe Skate Guard is responsible for ensuring the safe operation and maintenance of the ice arena. This role involves monitoring public skating sessions, providing customer service, maintaining equipment, and performing general upkeep duties. The Skate Guard must be proactive in ensuring the safety and satisfaction of all guests at Sharks Ice. Essential Duties and Responsibilities:Maintain rental skates, including boot and blade replacement/repair.Monitor all public session skating events both on and off the ice to ensure the safety of all participants.Assist in the general maintenance and upkeep of the ice arena, including sweeping, cleaning, and other custodial duties.Provide excellent customer service at all times, ensuring all policies are properly implemented.Issue equipment and staff the equipment counters during public skating sessions.Supervise skating activities to ensure safe operations and respond to the needs of user groups.Operate music and public address systems during public sessions and events.Administer first-aid as required.Know and follow emergency procedures, including equipment operation and facility evacuation plans.Ensure the overall cleanliness of Sharks Ice facilities.Perform additional duties as required. Minimum Qualifications:Basic knowledge of ice skating and skate maintenance.Must be available to work two-thirds of the scheduled events each month, including evenings, weekends, and some holidays.Previous experience in a customer service role is preferred.Ability to work flexible hours, including evenings, weekends, and holidays.Strong communication and interpersonal skills.Ability to respond calmly and efficiently in emergency situations.Basic first-aid training is a plus. Physical Requirements:Ability to sit, stand and ice skate for extended periods of timeCommunicate with a variety of individualsAbility to bend at the waist, reach overhead and lift up to 50 lbs with or without accommodationAbility to work occasional extended hours including nights, weekends, holidays (all with advance notice)Ability to work in a cold environment for extended periods What We Offer:Competitive compensation401k (pre-tax and Roth options)Complimentary or discounted sports and event tickets$200 employee referral bonus for each friend hired30% discount in the Sharks Pro ShopFood and beverage discount at SAP Center, TechCU Arena, and Stanley's when workingSpot Pet InsuranceFree Barracuda ticketsFree ice skating at Sharks Ice (San Jose, Fremont, and Oakland)Free employee parkingFun environmentThis position is not eligible for U.S. work authorization sponsorship. Summary:Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We're proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what's next can be better than what came before. We believe that too. Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment. We challenge assumptions, rethink what's possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other. We have ambitious goals for where SSE is headed. Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to: WORK AS A TEAMRally behind decisions, collaborate across functions, and celebrate each other. RAISE YOUR GAMEOwn your impact and become better every day by challenging the status quo. CONNECT WITH CANDORBuild genuine connections through empathy, transparency, and authenticity. The next chapter of Sharks Sports & Entertainment is being written right now. We're looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what's expected, and help build what comes next. Welcome to Team Teal. Welcome to what's next.#TurnItAllTeal Everyone Belongs on Team TealWe know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what's possible. We also know talent goes beyond a checklist. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. We're committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process. Equal Opportunity EmployerSharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Notice to Recruiters and AgenciesSSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
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