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Skills
Business Operationsunmatched
Casinosunmatched
Customer Support/Serviceunmatched
Equipment Maintenance/Repairunmatched
Hospitality and Tourismunmatched
Identify Issuesunmatched
Lift/Move 25 Poundsunmatched
Maintenance Servicesunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Slot Machinesunmatched
Testingunmatched
Description
ESSENTIAL FUNCTIONS:
Perform routine maintenance on slot machines
Diagnose and repair mechanical and electronic problems with slot machines
Replace faulty parts and components as needed
Test machines to ensure they are functioning properly
Keep accurate records of all repairs and maintenance performed
Communicate with other members of the casino staff to ensure that all machines are functioning properly
Provide excellent customer service to casino patrons
Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Other duties as assigned.
WORKING ENVIRONMENT & PHYSICAL EFFORTS:
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Occasional: standing, walking, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
Frequent: sitting, with repetitive movement of arms, hands, and fingers.