Free Parking / Free Shuttle from the Rosemont Blue Line Station
Duties and Responsibilities:
Responsible for the installation, repair, and maintenance of all electronic gaming equipment, slots and table games, to ensure minimal downtime
Troubleshoot and repair all electronic gaming equipment to the component level
Effectively communicate all operational and technical breakdowns and provide solutions to team members
Investigate slot variances to identify and correct all possible causes for reported variances per company policies
Investigate all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.
Contribute to the leading edge culture of Rivers Casino by helping foster innovation for the growth of the team and the company
Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience
Adhere to all policies and procedures in order to maintain compliance with all regulatory bodies, both internal and external
Identify and report unethical and illegal behavior in accordance with all company and regulatory standards
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS.
Other duties as may be assigned
Job Requirements:
High school diploma or general education degree (GED) required, technical training preferred
Working knowledge of Microsoft Office products including, but not limited to, Excel, Word, and Outlook.
Comfortable with repetitive transactions
Ability to work flexible shifts and days of the week including weekends and holidays
Frequent walking, standing, kneeling, twisting, bending and lifting
Ability to successfully fulfill the pre-employment process
Ability to obtain and maintain all necessary licensing.
Perks that Work!
Medical, Dental, Vision, and Life Insurance
401K - 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont's Blue Line Station
Free Parking On-Site
Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts
Numbers & Facts
Location
Des Plaines, IL
Skills
Casinosunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Equipment Maintenance/Repairunmatched
Fitnessunmatched
Gamingunmatched
Gaming Equipmentunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Leadershipunmatched
Licensingunmatched
Life Insuranceunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Product Familyunmatched
Microsoft Wordunmatched
Operational Communicationsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Reimbursementunmatched
Scholarshipunmatched
Self Programming Languageunmatched
Table Gamesunmatched
Technical Trainingunmatched
Tuition Reimbursementunmatched
Vision Planunmatched
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