Smashburger Guest Service Expert Responsibilities
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Be knowledgeable of all menu items so you can make meal suggestions and answer questions
Verify each guests order for accuracy, manage "to-go" orders, process POS transactions and follow cash handling procedures
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Follow recipe and food safety standards to prepare and deliver shakes
Team work! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Smashburger Guest Service Expert Requirements
Must be 16 years old
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 25 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Must successfully complete our training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify
| Location | Los Angeles, CA |