Amazon.com Inc logo

SMB Demand Generation Lead, Amazon Leo

Amazon.com Inc
  • Bellevue, WA
    10 days ago

    Job Description

    Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

    The Amazon Leo North America team is looking for a talented individual to manage the North America growth strategy for Small and Medium Business (SMB) customers. This role is responsible for SMB subscriber acquisition and P&L management. You will have a high degree of ownership as you acquire new SMB subscribers, scale growth opportunities, and manage overall business performance. You will work closely with Product, Sales, Marketing, Operations, Finance, Legal, and more. A successful candidate will be both entrepreneurial and highly analytical, able to work effectively in a matrixed organization, and adept at understanding how subscription businesses work for small and medium businesses in North America. We are looking for someone customer obsessed and technology savvy with a proven track record of leading new initiatives and launching businesses at scale. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, all while ensuring we"re optimizing for the ideal customer experience and balancing business financials.

    A successful candidate will be both entrepreneurial and highly analytical; able to work effectively in a matrixed organization. They are comfortable with ambiguity in a fast-paced and ever-changing environment-all while ensuring a successful service launch.

    Key job responsibilities

    • Develop and optimize the subscriber growth strategies and plans across all sales channels to achieve monthly, quarterly, and annual gross adds, revenue, and profitability targets.
    • Analyze and leverage industry research, data, and customer trends to define pricing strategies that maximize customer adoption, while balancing supply, subscriber economics, and enterprise value
    • Develop and execute on the promotion strategy across all sales channels, including temporary price reductions, introductory price offers, consumer incentives, and high volume events (i.e., Prime Day)
    • Partner with marketing, merchandising, sales, business development, and customer support channel owners to maximize placements, enable a more productive sales funnel, and maintain a cohesive subscriber acquisition strategy across all sales channels and customer-facing touch points
    • Track and report on subscriber acquisition trends, business performance, variance to plan, and corrective actions as part of weekly, monthly, and quarterly business reviews
    • Deliver insightful business analyses, financial models, and comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders
    • Demonstrate effective interpersonal skills to build relationships with cross functional teams to influence global business management and foster a culture of global collaboration by sharing best practices with your global team members, partners, and stakeholders

    Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Acquisition Strategyunmatched
    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Broadbandunmatched
    • Business Analysisunmatched
    • Business Developmentunmatched
    • Channel Supportunmatched
    • Corrective Actionunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Entryunmatched
    • Demand Generationunmatched
    • Economicsunmatched
    • Entrepreneurshipunmatched
    • Financeunmatched
    • Financial Analysisunmatched
    • Financial Modelingunmatched
    • Financial Trend Analysisunmatched
    • Governmentunmatched
    • Hospitalunmatched
    • Industry/Trade Analysisunmatched
    • International Businessunmatched
    • Interpersonal Skillsunmatched
    • Lead Generationunmatched
    • Legalunmatched
    • Marketingunmatched
    • Matrix Managementunmatched
    • Merchandisingunmatched
    • Mergers and Acquisitionsunmatched
    • Pricingunmatched
    • Product Pricingunmatched
    • Product/Service Launchunmatched
    • Profit & Lossunmatched
    • Profit & Loss Managementunmatched
    • Promotional Strategyunmatched
    • Regulationsunmatched
    • Revenue Planningunmatched
    • Salesunmatched
    • Sales Pipelineunmatched
    • Sales Strategyunmatched
    • Small Businessunmatched
    • Strategic Planningunmatched
    • Trend Analysisunmatched
    • United States Citizenunmatched

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