Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Tuition assistance
• Vision insurance

SNOC Analyst (Network & Security Operations)

About the Role

We are looking for a highly skilled SNOC Analyst with strong networking and security experience who can operate in a fast-paced, high-visibility environment. This role is ideal for someone who understands both network infrastructure and cybersecurity operations, and who is excited about leveraging AI-driven automation to improve efficiency and response capabilities.

What You’ll Be Doing

·         Monitor, analyze, and respond to network and security alerts across customer environments
·         Troubleshoot network issues including outages, latency, and connectivity problems
·         Configure and manage firewalls, VPNs, NAT policies, IDS/IPS, and network segmentation
·         Perform firewall rule reviews, optimizations, and upgrades
·         Investigate security events, perform threat detection, and support incident response activities
·         Conduct vulnerability assessments reviews and support remediation efforts
·         Monitor system performance and proactively address infrastructure issues
·         Perform patching and maintenance across network devices and servers
·         Work with cloud networking environments including Azure Virtual Networks, VPN Gateway, NSGs
·         Maintain accurate documentation including network diagrams, IP schemas, and change logs
·         Use ticketing systems to track, document, and resolve incidents and service requests
·         Collaborate with internal teams and customers to resolve complex technical issues
·         Leverage AI-powered tools and automation workflows to improve SNOC operations and reporting
·         Contribute to process improvement, documentation, and knowledge sharing across the team

Required Skills & Experience        

·         Hands-on experience with enterprise firewalls such as Palo Alto, Cisco, Fortinet, or similar
·         Experience and strong understanding of SIEM, XDR, and threat intelligence platforms
·         Strong understanding of TCP/IP, subnetting, VLANs, DNS, DHCP, VPN technologies, and wireless networking
·         Experience with network monitoring and troubleshooting tools 
·         Solid experience with network performance monitoring and troubleshooting connectivity and routing issues
·         Experience with cloud networking and security in Microsoft Azure 
·         Experience with vulnerability scanning, endpoint monitoring, and access control reviews
·         Strong analytical and problem-solving skills
·         Excellent documentation and communication skills

Nice to Have

·         Experience working in an MSSP or SOC environment
·         Exposure to tools like Microsoft Sentinel, SentinelOne, Auvik, LevelBlue or similar platforms
·         Experience with automation tools or scripting (PowerShell, Python, or workflow automation platforms)
·         Interest or experience in AI-driven security operations and automation