Social Service Counselor 4A

Social Service Counselor 4A

Salary

$3,720.00 - $6,703.00 Monthly

Location

Elmwood, LA

Job Type

Classified

Job Number

226313

Department

LDH-Jefferson Parish Human Services Authority

Opening Date

09/18/2026

Closing Date

10/2/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Behavioral Health Community Services (BHCS) division provides a continuum of community based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A is responsible for coordinating, managing, and monitoring contracted programs and services within the BHCS division under the direct supervision of the Behavioral Health Regional Director (Clinical and Support Services Manager).

An ideal candidate should possess the following competencies:

Selected Core Competencies:

• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.

Selected Preferred Competencies:

• Driving Results: The ability to identify important goals and work to achieve them.
• Building and Supporting Teams: The ability to combine ones actions and efforts with others to work toward achieving a common goal.
• Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelors degree plus three years of social services experience; OR

An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Monitors the vendors providing Assertive Community Treatment (ACT) services for underinsured, uninsured residents of Jefferson Parish requiring that level of care
• Provides oversight and technical assistance to contractors which includes budget planning, staffing structure, and data reporting to ensure adherence to service deliverables and Statement of Work.
• Assists contractors in developing tools to improve workflow and overall quality of service deliverables
• Initiates plans of correction and follows up with the implementation of recommendations
• Monitors expenditures and accounts payable for grant and contract deliverables
• Reviews contract budget to actual expenses to assist in monitoring status of expenditures for over/underspending
• Manages and Monitors the Hospital Coordination and Transition Program (HCT)
• Reviews referrals, assessments, care plans and other documentation of contractors to ensure proper interventions and admissions/discharges within the program
• Consults with Clinical and Support Services Manager (CSSM) for any and all clinical matters that arise with program
• Manages and Monitors administration of the Assisted Outpatient Treatment Program (AOT)
• Coordinates with ACT teams to ensure services are received and gets regular updates about all participants. Documents staffing updates in EHR
• Represents JPHSA on court record, attending both staffing and court appearances, along with CSSM
• Monitors documentation of contractor for appropriateness of intervention and makes recommendations around service implementation

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does not participates in a Career Progression Group

Work Schedule: 8:00 am - 4:30 pm

Compensation: The salary offered will be determined based on qualifications and experience.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

elewis@jphsa.org

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

02

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

04

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

MPg: Managing Programs - How well do you plan, run, and improve programs to achieve long-term goals?

• I struggle to connect program work to goals, manage resources, involve stakeholders, or track outcomes.
• I manage parts of programs with support, but I don't always communicate clearly or use data consistently.
• I develop clear program plans, shift resources as needed, coordinate with stakeholders, manage risks, and use data to improve results.
• I lead long-term planning, build cross-team trust, use data and evaluation to innovate, and communicate strategically to keep programs aligned with big-picture goals.

06

MPg: Managing Programs - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm