Social Services Assistant

The Ross Manor campus provides three professional levels of care and support for residents including assisted living , skilled rehabilitation and complete nursing care services. Under the ownership of First Atlantic Healthcare, Ross Manor follows in First Atlantic's long standing reputation for excellence in Long Term Care. Under the ownership of First Atlantic Healthcare, Ross Manor follows in First Atlantic's long standing reputation for excellence in Long Term Care.

We would consider an applicant with experience that is not a Licensed Social Worker.

Support Resident Well-Being and Make a Difference: Social Services Assistant

Are you compassionate, organized, and dedicated to supporting the emotional and social needs of our residents? As part of a strong clinical care team, the primary purpose of our Social Services Assistant is to assist in planning and delivering our facility's social service programs, ensuring that the medically related emotional and social needs of every resident are met and maintained on an individual basis. Reporting directly to the Social Services Director/Manager, you will play a vital role in fostering an atmosphere of teamwork, hospitality, and comfort. If you want a rewarding healthcare career where your empathy and organizational skills truly matter, we would love to have you on our team!

About Assignment & Role

As our Social Services Assistant, you will work closely with administration, medical and nursing staff, and community agencies to solve social and practical environmental problems. You will help orient residents to the long-term care environment, facilitate smooth placement adjustments, assist with discharge planning and care assessments, and provide vital guidance on financial assistance programs like Medicare and Medicaid.

Key Responsibilities

• Program Development & Collaboration: Assisting the Social Service Director/Consultant in planning, developing, organizing, implementing, and evaluating social service programs, and meeting with administration and interdisciplinary teams.
• Resident Support & Advocacy: Making routine visits to residents, involving residents and families in care planning, orienting new arrivals to the long-term care environment, and helping resolve social and practical environmental issues.
• Discharge Planning & Community Resources: Participating in discharge planning, social care plans, and resident assessments; obtaining resources from community health and welfare agencies; and arranging appointments and transportation.
• Administrative & Financial Guidance: Completing administrative requirements and reports, providing families with information on Medicare/Medicaid and financial assistance programs, and maintaining strict confidentiality.
• Safety & Compliance: Protecting residents from neglect, mistreatment, and abuse; complying with all Resident Rights and facility policies; adhering to safety, fire drill, and infection control standards; and reporting any compliance concerns.

What We Offer You

• Flexible Shifts & Balance: We want to support your work and life balance, so we have flexible shifts available-and would love to speak with you about what interests you!
• Education Support & Career Growth: Tuition reimbursement and education assistance to grow your skill set, offering great opportunities to advance your healthcare career.
• Comprehensive Benefits: Full-time employees have access to full medical, dental, vision, and disability insurance.
• Employer-Paid Protection: Employer-paid life insurance.
• Financial Security & Savings: 401(k) retirement savings program with employer match, and flexible spending accounts (including medical and dependent care).
• Paid Time Off: Paid Time Off (PTO) available to all employees.

Qualifications & Requirements

• Core Competencies: Good assessment, listening, and counseling skills; highly organized and detailed in work performance; excellent documentation skills with the ability to write well to communicate patient care needs.
• Personal Values: A genuine caring for and interest in the residents of a nursing facility.
• Screening & Contingencies: All job offers are contingent upon receiving excellent references and passing the Maine State Background Check. (Please note that the State of Maine requires the COVID-19 vaccination).

Ready to make a difference in the lives of our residents? Apply today and join a team that values your leadership, dedication, and care!