Social Work Care Manager II

Social Work Care Manager II

Primary Location Reno, Nevada Employee Status: Regular Schedule Full-time Scheduled Weekly Hours: 36 Shift Day Salary $37.25 - $48.17 / hour

Job Number 1451296 Date Posted 11/10/2026 Worker Location: Onsite

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Description:

Job Summary:

Responsible for partnering with members of the health care team to assess needs, coordinate services, and implement care plans that support safe, effective, and cost-conscious care delivery. Connects members with appropriate clinical, behavioral health, and community resources; monitors progress toward care goals; and assists with care transitions and discharge planning. Supports members in maximizing independence, addressing psychosocial needs, and improving overall health and quality of life.

Essential Responsibilities:

• In close collaboration with the member/members family, and members of the health care team, assesses the members health status, functional limitations, psychological status, social support systems, resources, environmental factors, and response to treatment.
• Uses motivational interviewing techniques to identify members readiness for change, creates appropriate care plan based on assessments, assists member with health system navigation and connection to community resources.
• Provides supportive counseling and education to members, families and caregivers, members of the health care team, and others including end-of-life issues and Advance Directives.
• Effectively manages and coordinates assigned caseload consistent with established criteria. Ensures consistent and reliable documentation of case management activities in compliance with all organization and department standards.
• Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, Disability) and/or refers to appropriate community resources.
• Coordinates care across the care continuum for members receiving behavioral health and substance abuse services.
• Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.

Basic Qualifications:

Experience

• Minimum two (2) years of experience in case management OR three (3) years of clinical experience are required.

Education

• Masters degree in social work (MSW) required.

License, Certification, Registration

• Basic Life Support within 3 months of hire

Additional Requirements:

• Exceptional oral and written communication skills to interact with diverse members and providers and present care plan.
• Exceptional listening skills to assess needs and identify problems.
• Cultural humility to appreciate unique perspectives, backgrounds, and differences.

Preferred Qualifications:

• Two (2) years experience in a community-based setting with knowledge of community agency resources.

• Community membership/shared experience with community being served.

• Proficient computer skills with Epic and Microsoft Office suite (Outlook, Teams, Excel and Word).

Primary Location: Nevada,Reno,Reno Professional Circle Administration Scheduled Weekly Hours: 36 Shift: Day Workdays: M-F Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NV-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Reno 10315 Professional Cir - HP Func-Rgnl Continuum of Care - 3841 Pay Range: $37.25 - $48.17 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate''s years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 15 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente''s Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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