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Social Worker (Program Coordinator)-Hospice and Palliative Care
Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
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Summary
The Hospice and Palliative Care Program Coordinator leads a fast-paced, high-volume hospice, palliative care, and bereavement program serving Veterans and families across VA and community settings. The role provides advanced clinical care, consultation, education, and case management, with a strong focus on palliative care. Responsibilities also include overseeing operations, guiding and mentoring staff, and developing program goals and monitoring metrics and reporting those to leadership.
Learn more about this agency
Summary
The Hospice and Palliative Care Program Coordinator leads a fast-paced, high-volume hospice, palliative care, and bereavement program serving Veterans and families across VA and community settings. The role provides advanced clinical care, consultation, education, and case management, with a strong focus on palliative care. Responsibilities also include overseeing operations, guiding and mentoring staff, and developing program goals and monitoring metrics and reporting those to leadership.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Minneapolis, MN
1 vacancy
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $106,307 - $138,201 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CBSY-13114651-27-GPA Control number 892581200
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
This is an INTERNAL ANNOUNCEMENT and is limited to current permanent employees of the Minneapolis VA Care System to include CBOCs and current permanent VA Nationwide employees. The public and employees of other Federal agencies should apply to announcement number CBSY-13114652-27-GPA.--NOTE: The 2-page Resume requirement does not apply to this position.
Videos
Duties
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VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
The incumbent has the following knowledge, skills, duties and responsibilities:
Must have a high level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans and/or their families. Be able to independently work with Veterans and their families experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial problems through the continuum of care at the end of life.
Independently complete thorough psychosocial assessments to determine the mental health diagnosis, psychosocial functioning and needs of Veterans and/or their families.
Incumbent independently conducts psychosocial assessments, navigating and managing complex, sometimes ethically challenging, case dynamics and assessing suicide risk when appropriate.
Independently exercises mature, insightful, professional judgement and uses a wide range of social work skills to navigate complex systems within, and outside, of the VAHCS.
Incumbent will independently serve patients in outpatient settings, inpatient settings, including the Community Living Center and medicine units, and serve as a liaison to those receiving care in community settings.
Incumbent will serve as the primary social worker on the Inpatient Hospice and Palliative Care Consultation Team.
Incumbent will serve as the lead on the development, creation and implementation of bereavement service initiatives.
Actively participate as a member of the interdisciplinary treatment team through collaboration with Veterans and family, in the development and implementation of treatment goals and interventions.
Serve as a liaison between Veterans and/or their loved ones and VA and community resources to ensure thorough delivery of services.
Possess knowledge and ability to implement psychotherapeutic treatment modalities, provide educational classes, and/or provide treatment, supportive groups, and bereavement for Veterans and families.
Provide consultation and education to Veterans and their families regarding community resources, VA benefits and specialty programs, and advance directives.
Provide consultation to other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on the Veterans health care planning and compliance with treatment.
Maintain knowledge of Veterans benefits and services, community resources, and process for making appropriate referrals to community and other governmental programs or agencies.
Possess skills and knowledge to provide case management services to Veterans and their families throughout the continuum of care
Facilitate action for community placements through collaboration with Veterans and their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.
Serve as a consultant to less experienced social workers and other staff in complex cases requiring advanced clinical knowledge and experience in end of life care.
Administrative Functions:
Is responsible for supporting the mission, policies, and procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA)
Will work in direct collaboration with the Hospice and Palliative Care Medical Director on all projects and initiatives.
Is responsible for the advancement and oversight of end-of-life care, including palliative care, hospice service, and bereavement services to Veterans and their loved ones who are serviced by the MVHCS.
Is responsible for monitoring data and outcome measures related to end-of-life care.
Is responsible for and developing and implementing action plans, educational initiatives, and strategic plans specific to Hospice and Palliative Care programming.
Is willing to serve on committees, work groups, and task forces at the facility as deemed appropriate by the REC Social Work Supervisor .
Is responsible for developing and fostering collaboration and partnerships in working with Veterans and families throughout the continuum of care.
Is mindful of keeping the supervisor apprised of problems and recommended solutions to problems encountered in the incumbents area of responsibility.
Is responsible for furthering ones own professional growth through continuing education and for ensuring continuing education appropriate to the area of assignment.
Is able to provide assistance with the orientation and learning of less experienced social workers within the MVHCS.
Work Schedule: Monday-Friday
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Requirements
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Conditions of employment
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Basic Requirements:
Grade Determinations:Social Worker (Program Coordinator) GS-12:
All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.
The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Education
IMPORTANT: A transcript must be submitted with your application.
Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Eligible applications will be reviewed and referred in the following order:
Current permanent VA employees of the facility.
All other VA employees.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), etc.
Veterans preference does not apply for internal or other current permanent Federal agency employees.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13114651.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Agency contact information
Glenda Abfalter
Phone 3202556480 X5201 Email Glenda.Abfalter@va.gov Address Minneapolis VA Medical Center
One Veterans Drive
Minneapolis, MN 55417
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), etc.
Veterans preference does not apply for internal or other current permanent Federal agency employees.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13114651.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Expand Hide how to apply
Agency contact information
Glenda Abfalter
Phone 3202556480 X5201 Email Glenda.Abfalter@va.gov Address Minneapolis VA Medical Center
One Veterans Drive
Minneapolis, MN 55417
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Veterans Health Administration
OUR MISSION: To fulfill President Lincolns promise "To care for those who have served in our nations military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
The Minneapolis VA Health Care System serves more than 100,000 Veterans across 15 locations. The Minneapolis VA Medical Center, a Level 1A Complexity Facility located adjacent to Minnehaha Regional Park, provides comprehensive tertiary care spanning medicine, surgery, mental health, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and extended care. The system includes the Minneapolis VA Medical Center and 13 Community Based Outpatient Clinics in Minnesota (Albert Lea, Ely, Hibbing, Mankato, Maplewood, Ramsey, Rochester, Shakopee, and St. James) and Wisconsin (Chippewa Falls, Hayward, Rice Lake, and Superior).
The Minneapolis VA is an academic medical center and teaching hospital equipped with advanced technology, four major research centers, and multiple Regional and National Specialty Care Centers.
Minnesota, known as the "Land of 10,000 Lakes," is consistently recognized for high quality of life, offering residents year-round outdoor recreation, cultural amenities, and strong community engagement
For additional information about services and programs, visit VA Minneapolis Health Care - Veterans Affairs.
Agency contact information
Glenda Abfalter
Phone 3202556480 X5201 Email Glenda.Abfalter@va.gov Address Minneapolis VA Medical Center
One Veterans Drive
Minneapolis, MN 55417
US
Visit our careers page
Learn more about what its like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.
Summary
The Hospice and Palliative Care Program Coordinator leads a fast-paced, high-volume hospice, palliative care, and bereavement program serving Veterans and families across VA and community settings. The role provides advanced clinical care, consultation, education, and case management, with a strong focus on palliative care. Responsibilities also include overseeing operations, guiding and mentoring staff, and developing program goals and monitoring metrics and reporting those to leadership.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Minneapolis, MN
1 vacancy
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $106,307 - $138,201 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CBSY-13114651-27-GPA Control number 892581200
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USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
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| Location | Minneapolis, MN |
| Salary | $106,307–$138,201 Per Year |
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