Social Worker (Senior Resource Center Life Enrichment Program)

Social Worker (Senior Resource Center Life Enrichment Program)

Salary

See Position Description

Location

New Hanover County, NC

Job Type

Full-Time

Job Number

202600270

Department

SENIOR RESOURCE CENTER

Opening Date

10/27/2026

Closing Date

11/9/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Information

Are you a motivated Social Work professional? New Hanover County is seeking a dedicated and experienced Social Worker to join the Senior Resource Center Life Enrichment Program (LEP) team. The SRC Life Enrichment Program provides quality and responsive social services to older adults and their caregivers. Our goal is to promote appropriate support for the social, physical, economic, and emotional well-being of older adults, while encouraging maximum independence and improving quality of life. The position requires conducting assessment evaluations and providing resource assistance with clients in their homes or in County facilities.

Responsibilities for this role include:

• Conducts ongoing case monitoring and evaluation, including assessments, care plan development, and regular evaluations to ensure compliance with federal, state, and local regulations.
• Performs home visits to monitor client progress, address concerns, and identifies potential risks such as abuse, neglect, or exploitation
• Maintains accurate and timely documentation of client interactions, assessments, and service plans
• Coordinates social services across multiple agencies by making appropriate referrals and collaborating with community partners
• Provides Options Counseling services, a decision-support process that includes listening to preferences, discussing options, supporting informed decision-making, connecting individuals to services, and following up. Options Counseling uses person-centered practices to support informed long-term service decisions.
• Engages in professional development through training, workshops, and required certifications
• Advocates for clients by fostering positive relationships with service providers, landlords, healthcare professionals, and community organizations
• Utilizes technology effectively while managing multiple priorities in a fast-paced environment focused on quality and service.
• Performs work with regular and predictable attendance, consistently meeting the scheduling needs of the position as required by the county.
• Performs other duties of a similar nature or level.
• Performs work during emergency/disaster situations.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

• • • *

Knowledge, Skills, and Abilities

Knowledge of principles of social work, social service agencies, and practices. Strong knowledge of community resources and preparation of written reports. Strong communication and interpersonal skills as applied to interaction with clients, co-workers, and public to convey information and receive work direction. Knowledge of identifying and investigating abuse, neglect, or exploitation, including local and state protective services statutes.

Hours:

8:00 AM - 5:00 PM, Monday - Friday.

Must be available to report for emergency work assignment during emergency situations.

Employment Type:

Full-time, non-exempt

Salary Information:

The target hiring range for this position is $60,943 - $80,764.50. The full salary range for an incumbent hired into this position is $60,943 to $100,586. Starting salary will be based on qualifications, relevant experience, internal equity, and budget. Candidates with exceptional qualifications and experience may be considered for a starting salary above the target hiring range, but not to exceed the maximum of the salary range.

Bilingual candidates are eligible for a differential (5%) when performing Spanish language interpretation during the course of work.

• This position is 85% grant funded by the Home and Community Care Block Grant (HCCBG). HCCBG is is North Carolina's primary funding source for non-Medicaid, community-based services that help older adults remain independent and live safely in their own homes.

Qualifications

Required Education and Experience:

• MSW from an accredited school;

• OR BSW from an accredited school of social work and 1 year of related social work experience;

• OR a four-year degree in a human services field with at least 15 semester hours in courses related to social work and 2 years of related social work experience;

• OR a four-year degree and 3 years of related social work experience.

• Bilingual in English and Spanish strongly preferred.

Preferred Qualifications:

• Experience working with older adults, individuals with dementia or other cognitive impairments, and family caregivers.
• Experience in case management, comprehensive assessments, care planning, and connecting individuals and families with community resources.
• Experience developing and facilitating caregiver education, support groups, community outreach, or educational presentations.
• Strong collaboration and relationship-building skills with community partners, healthcare providers, and service organizations.
• Strong organizational, communication, problem-solving, and critical-thinking skills.
• Familiarity with grant-funded programs, including eligibility requirements, documentation, reporting, and program compliance.
• Knowledge of caregiver support services, respite care, aging services, and challenges associated with long-term caregiving.

Licenses/Certifications

• Valid Drivers License (from any state) and good driving record required at time of application.
• Valid North Carolina Driver's License required by first date of employment with good driving record.

Other Information

Applicant Information:

After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. Please be sure to check your email for this communication so we may proceed with the next step in the recruitment process in a timely manner. All updates regarding an application can be viewed through your applicant portal.

In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.

New Hanover County is an Equal Opportunity Employer.

New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity to include

• Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions);
• Retirement plan through the NC Retirement system;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, vision insurance + many other insurance options;
• Employee assistance program;
• 100% employer paid long term disability;
• Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Benefit options for eligible positions include medical, dental, elective supplemental insurance options including short-term disability, vision, flexible spending accounts, voluntary term life, cancer, accident, and critical illness policies. Employees who elect medical and dental insurance within the specified timelines provided during on-boarding, will have coverage effective on their date of hire. For more information about New Hanover County benefit options, including our benefit rates, please click here.

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Note: All positions listed as temporary, casual part time, volunteer, and intern are not eligible to receive benefits. Part-time position with fewer than 20 scheduled hours per week will not include benefits.

01

Please select your highest level of education from the following choices.

• Masters Degree or higher in Social Work.
• Masters Degree or higher in the Human Services field other than Social Work.
• Masters Degree or higher in an area outside of the Human Services field.
• Bachelors Degree in Social Work.
• Bachelors Degree in the Human Services field, other than Social Work.
• Bachelors Degree in an area outside of the Human Services field.
• No degree at a Bachelors level or above.

02

How many years of social work experience do you have?

03

How many years of experience do you have working with older adults?

04

Please briefly describe the populations you have supported in your professional experience in social work or related areas (such as adult protective services, senior centers, skilled facilities, therapists, or similar).

05

Are you bilingual in English and Spanish to where you are able speak, read, and write both languages with the same degree of fluency?

• Yes
• No

06

Do you have a valid North Carolina Drivers license?

• Yes
• No

07

Are you eligible to obtain a NC Drivers License?

• Yes
• No
• n/a - already have NC DL

08

Have you had your drivers license suspended or revoked for any reason in the last three years?

• Yes
• No

09

Have you had 2 or more driving violation tickets in the previous 12 months or 3 or more in the previous 25 months? *Please note: Answering yes to this question will not automatically disqualify you from consideration for the position.

• Yes
• No

10

Have you reviewed the compensation details listed in the job description, and is the target hiring salary range acceptable to you?

• Yes
• No

Required Question

Employer New Hanover County

Address 230 Government Center Drive - Suite 135

Wilmington, North Carolina, 28403

Phone 910-798-7178

910-798-7178

Website https://www.governmentjobs.com/careers/nhc