Job Description
Requirements
Scope of the project: Under limited supervision the employee will design, develop, test, configure, implement and provide top-level support for the ServiceNow platform used by ITSM stakeholders in the Department of Admin. The employee will research third party/cloud solutions to ensure successful integration of the technology and provide knowledge transfer to team members. They will be deep application and technology skillset subject matter experts. The Sr. Software Engineer plays a critical role in mentoring Software Engineers and Associate Software Engineers to ensure we are growing future talent
Daily Duties / Responsibilities: -Maintains the three environments (Dev, Test, Production) of ServiceNow for Admin, including
configurations, changes, system updates promotions, cloning, and security.
- Create, maintain and enhance forms, workflows, cloud integration and 3rd party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource
provisioning and governance. utilize ServiceNow toolset to enhance workflow for process automation.
Required skills (must include years of experience, in order of importance):
1. -Strong knowledge and experiencing
managing/developing a large scale ServiceNow environment
2. -ITSM concepts and Framework
3. -Server API Development
4. -Powershell
Required Education:
A bachelor's degree in communications,
business administration, computer science,
Management of information science, or related
field, and two years of hands-on experience
with implementing Information Technology
Infrastructure Library (ITIL),
OR an associate
degree in communications, business
administration, computer science, management
information science or a related field and four
years of hands-on experience with
implementing ITIL.
ADDITIONAL SKILLS:
-Must be able to work both independently and in a team environment
-Ability to communicate and gather technical requirements from customers.
-Ability to maintain positive working relationships with staff, users, management, vendors and other officials
Required Skills
Skill Type
Skill Name
CertificationEducationLicenseOtherSkill
Bachelor's degree in communications, business administration, computer science, Management of information science, or related field (associate's degree & four years of experience with implementing ITIL can substitute).
CertificationEducationLicenseOtherSkill
2+ years two years of hands-on experience with implementing Information Technology Infrastructure Library (ITIL),
CertificationEducationLicenseOtherSkill
Experience managing/developing a large scale ServiceNow environment.
CertificationEducationLicenseOtherSkill
ITSM Concepts and Framework.
CertificationEducationLicenseOtherSkill
Server API Development
CertificationEducationLicenseOtherSkill
Powershell
Preferred Skills
There are currently no preferred skills to display. Please review job description.
Attachments
Benefits
Maintains the three environments (Dev, Test,
Production) of ServiceNow for Admin, including
configurations, changes, system updates promotions, cloning, and security.
- Create, maintain and enhance forms, workflows, cloud integration and 3rd party
integrations to the ServiceNow platform. Including automation and/or additional self-
service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud
resource
provisioning and governance. utilize ServiceNow toolset to enhance workflow for
process automation.
Required skills (must include
years of experience, in order of
importance):
1. -Strong knowledge and experiencing
managing/developing a large scale
ServiceNow environment
2. -ITSM concepts and Framework
3. -Server API Development
4. -Powershell
Required Education:
A bachelor's degree in communications,
business administration, computer science,
Management of information science, or related
field, and two years of hands-on experience
with implementing Information Technology
Infrastructure Library (ITIL),
OR an associate
degree in communications, business
administration, computer science, management
information science or a related field and four
years of hands-on experience with
implementing ITIL.
ADDITIONAL SKILLS:
-Must be able to work both
independently and in a
team environment
-Ability to communicate and
gather technical
requirements from
customers.
-Ability to maintain positive
working relationships with
staff, users, management,
vendors and other officials
Work Address: OTIS and DIS: 4430 Broad Rd,
Columbia SC 29210
VPN or state equipment?
VPN
Interview format: Virtual or in-
person?
In-person
Numbers & Facts
| Location | West Columbia, SC |
| Industry | Staffing/Employment Agencies |
| Company Size | 20 to 49 employees |
| Year Founded | 2004 |
| Website | http://www.novalink-solutions.com/ |
About Company
Novalink, founded in 2003 , is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.
Skills
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