Job Description
Job Title: Software Architect (ServiceNow) (14168)
Location: Columbia, SC 29210 100% Onsite
Duration: 12 Months (Extension Possible)
Interview Process: 1 Round – In-Person
Candidate Location: Open to nationwide candidates. South Carolina residency is not required; however, candidates must work fully onsite in Columbia, SC, and follow Eastern Time Zone hours. All travel-related expenses are the candidate's responsibility.
Key Responsibilities
Candidates must meet one of the following:
Location: Columbia, SC 29210 100% Onsite
Duration: 12 Months (Extension Possible)
Interview Process: 1 Round – In-Person
Candidate Location: Open to nationwide candidates. South Carolina residency is not required; however, candidates must work fully onsite in Columbia, SC, and follow Eastern Time Zone hours. All travel-related expenses are the candidate's responsibility.
Key Responsibilities
- Administer and maintain ServiceNow Development, Test, and Production environments.
- Manage configurations, platform upgrades, update promotions, cloning, and security.
- Design, develop, and enhance ServiceNow forms, workflows, and automation capabilities.
- Develop and maintain server-side APIs and third-party integrations.
- Implement cloud integrations and automated self-service solutions.
- Support multi-cloud resource provisioning, governance, and process automation.
- Apply ITIL and ITSM best practices to improve service management workflows.
- Troubleshoot platform issues and provide advanced technical support.
- Gather technical requirements and collaborate with business and IT stakeholders.
- Mentor junior engineers and provide technical knowledge transfer.
- ServiceNow: Strong hands-on experience developing, administering, and managing large-scale enterprise ServiceNow environments.
- ITIL: Minimum 2 years of hands-on ITIL implementation experience with a qualifying bachelor's degree, or 4 years with a qualifying associate degree.
- ITSM: Strong understanding of IT Service Management concepts, processes, and frameworks.
- Server-Side API Development: Experience developing and supporting server-side APIs and integrations.
- PowerShell: Hands-on experience with PowerShell scripting and automation.
- ServiceNow Administration: Experience maintaining multiple environments, including upgrades, configurations, cloning, and security.
- Workflow Automation: Experience developing workflows, forms, self-service functionality, and third-party/cloud integrations.
Candidates must meet one of the following:
- Option 1: Bachelor's degree in Communications, Business Administration, Computer Science, Management Information Science, or a related field, plus 2+ years of hands-on ITIL implementation experience.
- Option 2: Associate degree in one of the above fields or a related discipline, plus 4+ years of hands-on ITIL implementation experience.
Numbers & Facts
| Location | Columbia, SC |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 2007 |
| Website | https://www.intersourcesinc.com/ |
About Company
It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.
Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.
In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder