Software Asset Administrator

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the universitys signature leadership programs is its 800-member Corps of Cadets on UNGs Dahlonega Campus.

Job Summary

The University of North Georgia is accepting applications for a Software Asset Administrator. The Software Asset Administrator is responsible for the governance, administration, and lifecycle management of software assets across the university¿s endpoint computing environment. This role is assigned to Technical Support Services (TSS) and serves as the primary resource for software asset inventory management, licensing compliance, deployment coordination, software approval processes, vendor engagement, and software lifecycle governance. The position collaborates with Endpoint Engineering, Information Security, Procurement, vendors, and customers to ensure software assets are appropriately approved, licensed, deployed, maintained, and retired.

Responsibilities

• Maintain the universitys endpoint software inventory, including accurate records of installed applications, software assets, licensing, deployments, and lifecycle status. Monitor software asset lifecycle activities and maintain inventory repositories, license records, deployment records, and compliance documentation.
• Create, administer, and maintain software deployment groups supporting endpoint management and application delivery initiatives. Plan, schedule, and coordinate software releases and deployments to end-user devices and escalate package non-compliance for remediation.
• Coordinate software evaluation and approval processes by collaborating with requesting customers, security teams, and business stakeholders to ensure alignment with USG, organizational, security, and compliance requirements.
• Lead software licensing reviews, audits, renewals, and compliance activities. Liaise with customers regarding approvals, licensing, and renewals, and coordinate vendor engagements to optimize license usage and ensure uninterrupted access to approved applications. Maintains a calendar of software renewals and assists with assessments and processing of software package renewals maintained by IT.
• Develop reports and metrics related to software inventory, licensing utilization, compliance status, deployment activities, and lifecycle management. Participate in governance initiatives and perform other duties as assigned.

Knowledge, Skills, & Abilities

• Basic knowledge or hands-on experience with endpoint management tools (e.g., Intune or JAMF) desired.
• Familiarity with Windows, macOS, and Linux operating systems and associated software.
• Knowledge of software asset management principles, software licensing models, compliance requirements, endpoint management tools, software deployment methodologies, ITIL processes, and ITSM best practices.
• Strong analytical, organizational, customer service, verbal, and written communication skills.
• Ability to generate and implement workflows, processes, and reporting systems.

Required Qualifications

• Associate degree required (Computer Science, Information Technology, Information Systems, Business Administration, or related field preferred) or equivalent combination of education and experience.
• Occasional travel between campuses and after-hours support activities may be required.
• Two years of experience in software asset management, software licensing, endpoint administration, IT operations, technical support, procurement support, or a related technical field.

Experience designing and implementing processes and reporting systems.

Preferred Qualifications

• ITIL Foundation preferred. Certifications pertaining to software management, process creation, and reporting desired.

Proposed Salary

• The proposed salary is: $30.43-$33.48 hour.

Required Documents to Attach

• Resume
• Cover Letter
• Unofficial Transcripts
• Contact Information for Three Professional References

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time
• This position does not require security clearance.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

Background Check

• Standard Enhanced + Education