Job Description
The Software Development Engineer II will design, build, and maintain cloud-based repair and recovery workflows for Trainium UltraServers, orchestrating repair and recovery operations from impairment detection through completed recovery. This role requires expertise in AWS services, system architecture, and cross-functional collaboration with Capacity Management, Hardware Engineering, and Datacenter Operations to manage AI/ML infrastructure.
Key job responsibilities
- Design and develop innovative technologies that power the infrastructure supporting AI workloads on Ultraservers
- Lead technical projects establishing EC2 as the pioneer in cloud computing for AI/ML workloads across diverse applications including LLMs, multimodal systems, and emerging model architectures.
- Collaborate with various teams to influence architecture of provisioning systems and improve to operate at scale and efficiently.
- Build customer relationships by investigating complex performance challenges, developing solutions, and publishing actionable best practices through multiple channels.
A day in the life
This is a hands-on position in which you will own everything from end to end: requirements gathering, designs, design reviews, implementations, code reviews, incremental feature launches, operations, mentoring, and the driving of continuous improvement.
About the team
The EC2 UltraServer Availability team is a high-performing engineering organization responsible for maintaining high availability of NVIDIA-based ML infrastructure at scale. We manage end-to-end repair and recovery workflows for Trainium UltraServers, from initial problem detection through repair and recovery. Our team drives operational excellence through continuous improvement of problem detection, repair efficacy, and customer impact mitigation. We work closely with hardware engineering, data center operations, and EC2 service teams to ensure reliable, efficient recovery of critical ML compute capacity. This is a high-impact role leading a two-pizza team of talented engineers solving complex technical challenges in one of Amazon"s fastest-growing infrastructure domains.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
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