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Software Development Engineer, AI Foundations, Amazon Leo Networking Software

Amazon.com Inc
  • Redmond, WA
    5 days ago

    Job Description

    Amazon Leo is Amazon"s Low Earth Orbit satellite network, built to deliver fast, reliable internet to customers beyond the reach of existing networks. The AI Foundations team builds AI agents that turn Leo"s best troubleshooting expertise into diagnoses in minutes instead of hours, helping keep the network available for every customer.

    As a Software Development Engineer on AI Foundations, you will design and build production agentic systems on AWS that reason over real satellite, ground, and network data. You will work directly with principal engineers and network operators, and your work will shape how Leo is operated at scale.

    Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Key job responsibilities

    • Design, build, and operate AI agents and services that diagnose network and connectivity issues using telemetry, logs, and engineering knowledge.
    • Turn proven engineering tools and data sources into reusable agent tools so teams across Leo can build on them.
    • Build evaluation harnesses that measure agent accuracy, coverage, and latency, and use them to gate launches.
    • Own your services in production: on-call, operational metrics, root-cause analysis, and security reviews.
    • Partner with principal engineers, operators, and program managers to turn ambiguous problems into shipped features.
    • Write clear design docs, give thoughtful code reviews, and help teammates adopt agentic development practices.

    A day in the life

    You might start the morning reviewing overnight evaluation results and spotting a class of network failures your agent misdiagnosed. You trace the gap to a missing data source, then sit down with the principal engineer who owns that subsystem to agree on how to expose their tool to the agent. After lunch you build the integration and add new test cases, then review a teammate"s pull request. Late afternoon, you join an operations review where an operator walks through a real incident your agent helped resolve, and you leave with a clear next priority.

    About the team

    AI Foundations is a new team in Amazon Leo"s networking software organization. Our mission is to help Leo reach and sustain its network availability goals by turning the organization"s best troubleshooting expertise into AI agents anyone can use. We build the shared foundations (agent tooling, evaluation, and integrations) that let engineering and operations teams across Leo ship their own agents safely. Because the team is early, you will help shape its architecture, engineering bar, and culture. We value builders who are curious about how satellite networks work, measure what they ship, and prefer simple systems that operators trust.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Code Reviewsunmatched
    • Identify Issuesunmatched
    • Machine Toolunmatched
    • Metricsunmatched
    • Network Softwareunmatched
    • Network Supportunmatched
    • On Callunmatched
    • Operational Auditunmatched
    • Production Systemsunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Root Cause Analysisunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Telemetryunmatched
    • Test Caseunmatched
    • United States Citizenunmatched

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