Job Description
Are you passionate about building innovative shopping experiences powered by voice and AI? The Alexa Shopping - Core team is looking for a Software Development Engineer to build the customer experiences that enable millions of customers to shop seamlessly through Alexa.
You"ll work across retail and core Alexa frameworks and services, from product discovery to conversational interfaces to prompt tuning, designing and shipping features end-to-end. We"re investing heavily in LLM-powered and agentic AI shopping experiences, and you"ll be building at the intersection of Generative AI, voice, and retail at scale. This is a high-visibility role where your work ships to customers daily.
Key job responsibilities
- Design and build end-to-end features that bring retail shopping experiences to Alexa, working across retail tech stacks, Alexa services, and LLM-powered conversational interfaces
- Develop and iterate on GenAI and agentic AI capabilities, including prompt engineering and tuning for customer-facing shopping experiences
- Own your services from design through production, writing clean, maintainable code and driving engineering best practices through code reviews
- Collaborate with product managers, applied scientists, and partner teams to define, build, and ship customer-facing features
- Troubleshoot and resolve production issues, participate in on-call rotations, and continuously improve operational health through automation and monitoring
- Experiment and move fast, balancing speed of delivery with long-term system quality
A day in the life
As an SDE on the Alexa Shopping - Core team, you"ll spend most of your time writing code that shapes how customers shop through Alexa. On any given day, you might be building a new shopping experience, tuning prompts for conversational flows, or iterating on a GenAI-powered feature with an applied scientist. You"ll collaborate closely with product managers and teammates on design approaches, ship frequently, and see your work in customers" hands quickly. You"ll also contribute to operational health through on-call rotations, monitoring, and automation, shared across a small, supportive team.
About the team
The Alexa Shopping - Core team builds the customer experiences that let millions of customers shop through Alexa, from product discovery to purchase. We work across retail and Alexa frameworks, and we"re actively building the next generation of conversational shopping powered by LLMs and agentic AI. Our engineers own their problem spaces end-to-end and have real autonomy to experiment and ship fast. We"re a small team that invests in each other"s growth through mentorship, design reviews, and a culture where everyone"s voice shapes the product.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
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