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Software Development Engineer II, Amazon Leo

Amazon.com Inc
  • Redmond, WA
    2 days ago

    Job Description

    Amazon Leo is building a global e-commerce experience for Internet Service Provider (ISP) customers, and we need a Software Development Engineer II. You will build the backend-for-frontend layer, the service that sits directly behind the customer-facing surfaces and orchestrates over the many backend systems that make satellite internet work: ordering, payments, billing, equipment and network provisioning, and support. The job is to shape what the frontend needs, route and orchestrate requests across those systems, translate between them, and compose their responses into reliable operations the customer experience can depend on. The core of the work is integration: calling many APIs, handling partial failures gracefully, mapping between different service models, and keeping latency and reliability high across a lot of moving parts. Much of this is built zero-to-one and expanding into new countries, so you will move from ambiguous problems to working products. You will own the full development lifecycle and work closely with frontend, product, and partner service teams.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Key job responsibilities

    • Design and build backend gateway APIs in Java that route and orchestrate requests across many downstream services, from concept through deployment and operation.
    • Integrate with ordering, payments, billing, equipment and network provisioning, and support services: calling their APIs, translating between their models, and composing their responses.
    • Handle the realities of a distributed system: partial failures, retries, timeouts, error translation, and keeping latency and reliability high across many dependencies.
    • Work with product managers, frontend engineers, and partner service teams, and help the platform expand into new countries.
    • Use agentic development workflows and generative AI tools to deliver faster, and improve the system with AWS native services.
    • Review code, give feedback, and coach teammates on service integration patterns and well-tested code.
    • Document your team"s software and train new team members on how it is built, tested, and operated.

    About the team

    We build the e-commerce experience for a global ISP customer base at Amazon Leo. Our team owns the backend-for-frontend layer: the single API the customer-facing app talks to, and the orchestration behind it that connects to the systems provisioning and running satellite internet. We work hand in hand with the frontend team, shaping our APIs around what their experiences need. We are scaling the team and investing in AI-based development and operational workflows.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Billingunmatched
    • Coachingunmatched
    • Code Reviewsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Distributed Computingunmatched
    • High Reliabilityunmatched
    • Internet Service Providersunmatched
    • Javaunmatched
    • Network Supportunmatched
    • Product Lifecycleunmatched
    • Regulationsunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • United States Citizenunmatched
    • User Interface/Experience (UI/UX)unmatched
    • eCommerceunmatched

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