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Software Development Engineer II, AWS WorkSpaces, AWS WorkSpaces Control Plane Backend

Amazon.com Inc
  • Seattle, WA
    17 days ago

    Job Description

    Are you excited about building cloud desktop experiences used by organizations worldwide? Amazon WorkSpaces delivers fully managed Desktop-as-a-Service (DaaS) solutions from the AWS Cloud, enabling customers to provision secure, high-quality cloud desktops accessible from any device. Our team tackles complex distributed systems challenges to bring a native desktop experience to modern form factors while making provisioning and management simple and cost-effective for IT administrators.

    As a Software Development Engineer on the WorkSpaces team, you will own features end-to-end, from design through development, testing, deployment, and operations. You will work closely with senior technical leaders within the team and across AWS, contributing to platform services, system-level components, and the layers in between. If you enjoy solving meaningful technical problems in scalable systems and care about the real-world impact your software has on customers, this is the role for you.

    Key job responsibilities

    • Design, implement, test, and deploy software features across the full development lifecycle for Amazon WorkSpaces, producing high-quality, maintainable code that others on the team can extend.
    • Collaborate with senior engineers, product managers, and cross-functional partners across AWS to define technical solutions that address customer needs and align with long-term architectural strategy.
    • Identify root causes of operational issues and drive permanent fixes that continuously improve system reliability and performance.
    • Coach other engineers through code reviews and design discussions, sharing knowledge that raises the technical bar across the team.
    • Evaluate new technologies and approaches, recommending adoption where appropriate to improve scalability, security, or developer productivity within the WorkSpaces platform.

    A day in the life

    You start your morning reviewing deployment metrics from a feature you shipped earlier in the week, then join a design discussion with teammates about a new provisioning workflow. After lunch, you pair with a colleague on a tricky integration test, provide feedback on a code review, and wrap up by documenting an architectural decision for the team wiki. Your work spans the full stack, and you regularly interact with product managers and partner teams to ensure what you build solves real customer problems.

    About the team

    The AWS WorkSpaces team builds and operates Amazon"s cloud desktop platform, serving IT administrators and end users who need secure, scalable virtual desktops across devices. We are a group of engineers, product managers, and operations specialists who collaborate closely to ship features that simplify desktop provisioning and management at scale. Our inclusive team culture values continuous learning and thoughtful experimentation, and you will play a direct role in expanding our platform capabilities and improving the customer experience.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Architectural Servicesunmatched
    • Cloud Computingunmatched
    • Coachingunmatched
    • Code Reviewsunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Desktop PCunmatched
    • Desktop Virtualizationunmatched
    • Desktop as a Service (DaaS)unmatched
    • Distributed Computingunmatched
    • Documentationunmatched
    • Information Systems/Technology IS/IT Administrationunmatched
    • Integration Testingunmatched
    • Metricsunmatched
    • Problem Solving Skillsunmatched
    • Product Lifecycleunmatched
    • Reliability Engineeringunmatched
    • Resolve Customer Issuesunmatched
    • Root Cause Analysisunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Systems Reliabilityunmatched
    • Systems Scalabilityunmatched
    • Test Plan/Scheduleunmatched
    • Testingunmatched
    • Wikiunmatched

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