Amazon.com Inc logo

Software Development Engineer II, Client Engineering

Amazon.com Inc
  • Seattle, WA
    5 days ago

    Job Description

    The Client Engineering organization builds and operates the technology that manages a large-scale corporate computing fleet across Windows and macOS. Our mission is to make endpoint management secure, reliable, measurable, and increasingly autonomous.

    We are building the next generation of Client Engineering capabilities: an autonomous fleet management platform that can understand endpoint state, identify risks and drift, make intelligent decisions, safely execute changes, and continuously verify the outcome-with humans involved when judgment or risk requires it.

    This is not traditional desktop engineering or a simple device-management role. You will build distributed software systems that operate across hundreds of thousands of endpoints and directly impact how employees work every day.

    The Role:

    As a Software Development Engineer on the Client Engineering Autonomous Fleet Management team, you will design and build systems that enable autonomous endpoint operations at scale.

    You will work across the endpoint, cloud, data, automation, and observability layers to build capabilities such as:

    • Automated OS and application update orchestration
    • Endpoint policy and configuration management
    • Fleet health and compliance evaluation
    • Configuration and software drift detection
    • Safe rollout and deployment automation
    • Automated endpoint remediation and recovery
    • Automated incident detection, investigation, and resolution
    • Intelligent identification and remediation of endpoint failures

    You will help evolve endpoint management from a collection of administrative tools into a software-defined, autonomous operating platform.

    Key job responsibilities

    Build Autonomous Fleet Management Systems:

    Design and develop highly scalable services and control-plane capabilities for endpoint policy, configuration, software, OS updates, compliance, and fleet state across a large enterprise environment.

    Automate Endpoint Operations and Remediation:

    Build intelligent automation that detects endpoint issues, configuration drift, and compliance gaps; determines appropriate actions; executes remediation; and verifies the endpoint has returned to the desired state.

    Build Safe, Progressive Deployment Systems:

    Develop rollout, canary, ring, health-gating, rollback, and recovery mechanisms that enable fleet-wide changes to be deployed safely while continuously measuring customer and endpoint impact.

    Develop Fleet Observability and Intelligence:

    Build telemetry, diagnostics, anomaly detection, and root-cause analysis capabilities that transform endpoint signals into actionable insights and automated operational decisions.

    Engineer Reliable, Secure, and Scalable Platforms:

    Own production-quality software from architecture through operation, designing for scale, reliability, security, resilience, and measurable service-level objectives while contributing to the technical direction of autonomous Client Engineering.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Automationunmatched
    • Automotive Repair and Maintenanceunmatched
    • Cloud Computingunmatched
    • Configuration Managementunmatched
    • Desktop PCunmatched
    • Distributed Computingunmatched
    • Fleet Managementunmatched
    • Mac Operating Systemunmatched
    • Microsoft Windows Operating Systemunmatched
    • Operating Systemsunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Root Cause Analysisunmatched
    • Scalable System Developmentunmatched
    • Software Administrationunmatched
    • Software Architectureunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Telemetryunmatched
    • Vehicle Fleetsunmatched

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