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Software Development Engineer III, AWS AI/ML Servers

Amazon.com Inc
  • Seattle, WA
    5 days ago

    Job Description

    AWS runs the world"s largest fleet of AI/ML accelerator servers. When a model with billions of parameters trains across a large scale of GPUs, the software that provisions, monitors, and heals that fleet is what keeps training on track. We build the services, control planes, and data platforms that turn hundreds of thousands of servers into a reliable, self-managing system. If you want to build software at the intersection of large-scale distributed systems and the physical infrastructure powering frontier AI, this is the role.

    We are seeking a Software Development Engineer to design and build the software that operates our accelerated compute fleet: fleet-management services, orchestration and remediation control planes, telemetry and analytics pipelines, and the APIs and tools that engineering, operations, and partner teams depend on. You will own software from design through production, working across multiple teams and organizations to deliver scalable, reliable services.

    What You Will Do

    You will design and build distributed services and data platforms that manage the fleet end to end. You will turn ambiguous problems into well-architected software: designing APIs, choosing data models, making the latency, availability, and cost trade-offs that come with operating at fleet scale. You will build the control planes that automate provisioning, health evaluation, and remediation, and the pipelines that transform raw telemetry into signals other teams act on. When your service catches and routes a failing node automatically before it disrupts a training job, that is your impact.

    Why You Will Love It

    Your software runs across a large scale of servers in the cloud, and you see its impact on fleet availability within days of shipping. You solve genuinely hard distributed-systems problems, own services end to end, and work close enough to the hardware to understand exactly what your software is managing. The team is small enough that your design decisions shape the architecture, and large enough that you always have experts to learn from across software, hardware, and operations.

    The Ideal Candidate

    You are a strong software engineer first: you design clean abstractions, write high-quality, testable code, and reason about correctness, scalability, and failure modes. You care about the customer of your software, whether that is an operations engineer, a partner service, or an internal tool user. You communicate clearly, raise the engineering bar for your team, and can partner with hardware, firmware, and operations engineers to build software that reflects how the fleet actually behaves.

    Key job responsibilities

    Service & Platform Development

    1. Design, build, and operate scalable distributed services and control planes that automate fleet provisioning, health evaluation, and remediation across a large scale of servers

    2. Design APIs, data models, and system architectures that balance latency, availability, durability, and cost at fleet scale

    3. Own software end to end: design, implementation, testing, deployment, and production operations, following engineering best practices for code review, source control, and CI/CD

    Data & Telemetry Platforms

    1. Build data and telemetry pipelines that ingest, correlate, and transform signals from across the fleet into actionable insights and automated actions

    2. Develop analytics and reporting services, dashboards, and alerting that give engineering and operations teams real-time visibility into fleet health

    3. Apply appropriate algorithms and data structures to process high-volume telemetry efficiently and reliably

    Reliability & Operational Excellence

    1. Instrument services for observability; participate in post-incident reviews, identify contributing causes, and drive permanent software fixes that eliminate whole classes of risk

    2. Improve the resilience, performance, and cost of the services you own, and reduce operational load through automation

    3. Produce clear, maintainable documentation for services, APIs, and runbooks so others can operate and extend your work

    Technical Leadership & Collaboration

    1. Decompose complex problems into well-scoped components that you and other engineers can deliver in parallel

    2. Partner with systems, firmware, hardware, and operations engineers to translate fleet behavior into software requirements and correct abstractions

    3. Review designs and code, mentor engineers, and set engineering standards for the team

    May require occasional (<10%) regional and international travel to Design and Manufacturing Partner sites.

    A day in the life

    You start the day reviewing a design document for a new remediation control-plane API, leaving feedback on the data model and failure handling. Mid-morning, you pair with a teammate to debug elevated latency in the telemetry ingestion service and ship a fix. In the afternoon, you review overnight metrics from a service you own, then write code for a new fleet-health scoring pipeline. You end the day in a design review with a partner team, aligning on the API contract your service will expose to their tooling.

    About the team

    The Hardware Engineering AI/ML UltraServer platform team is a group of engineers and technical program managers directly responsible for launching GPU-accelerated servers into the AWS fleet. Located in Seattle, Austin, and Cupertino, we collaborate with global development teams and ODM partners to deliver next-generation AI/ML infrastructure deployed in datacenters worldwide. We move fast with small, empowered teams delivering end-to-end, from server conception through fleet-scale operations.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Algorithmsunmatched
    • Amazon Web Services (AWS)unmatched
    • Application Programming Interface (API)unmatched
    • Architectural Designunmatched
    • Artificial Intelligence (AI)unmatched
    • Automotive Repair and Maintenanceunmatched
    • Best Practicesunmatched
    • Cloud Computingunmatched
    • Code Reviewsunmatched
    • Communication Skillsunmatched
    • Computer Engineeringunmatched
    • Computer Firmwareunmatched
    • Computer Programmingunmatched
    • Continuous Deployment/Deliveryunmatched
    • Continuous Integrationunmatched
    • Data Modelingunmatched
    • Data Structuresunmatched
    • Debugging Skillsunmatched
    • Design Documentunmatched
    • Distributed Computingunmatched
    • Documentationunmatched
    • Fleet Managementunmatched
    • GPU (Graphics Processing Unit)unmatched
    • Incident Managementunmatched
    • Large-Scale Systemsunmatched
    • Machine Toolunmatched
    • Manufacturingunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Network Operations Centerunmatched
    • Original Design Manufacturer (ODM)unmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Reporting Dashboardsunmatched
    • Riskunmatched
    • Scalable System Developmentunmatched
    • Software Architecture Designunmatched
    • Software Designunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Source Code/Configuration Management (SCM)unmatched
    • System Architectureunmatched
    • Systems Administration/Managementunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Telemetryunmatched
    • Testingunmatched
    • Vehicle Fleetsunmatched
    • Willing to Travelunmatched
    • Workload Automationunmatched

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