Software Engineer (E2)

Company Overview:

About Us:Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Software Engineer II Overview:

We are seeking an experienced frontend engineer to join one of our teams building new features and enhancing our top-tier cloud-based SaaS application. Candidates will be joining a fully staffed feature team with around 6 Software Engineers, a Designer and Product Owner. The ideal candidate has experience developing web applications using modern React patterns, with some experience C# API development.

What you’ll do

• Deliver user‑facing features in React + TypeScript across our web applications.
• Collaborate with design and backend teams to translate product ideas into accessible, high‑quality UIs
• Integrate with C# microservice REST APIs
• Contribute to component libraries/design systems and promote reuse across the experience layer
• Optimize for performance (code splitting, caching, lazy loading) 
• Write automated tests (Jest, React Testing Library, Cypress)
• Participate in code reviews, propose improvements, and uphold code quality.
• Ship safely and often using GitHub Actions (CI/CD) and observability basics (logging/metrics).

What you bring

• A minimum of 3 years of professional experience in web app development
• Proficiency in JavaScript/TypeScript, React, HTML, and CSS.
• Ability to design clean, modular, maintainable code using OOP, SOLID, and common patterns.
• Comfort with architectural concepts (e.g., MVC/MVVM, dependency injection) and modern app architecture.
• Practical API integration skills (REST; familiarity with auth flows, pagination, error handling).
• Working knowledge of SQL/relational concepts to reason about data and debug API‑driven issues.
• Strong debugging and profiling skills (Chrome/Edge DevTools, React DevTools) and an eye for performance.
• Clear communication, collaborative mindset, thoughtful prioritization, and attention to detail.
• Tooling fluency: Git/GitHub workflows; VS Code or Visual Studio.
• Exposure to micro-frontend design patterns
• Willingness and ability to quickly learn new technologies and adapt to changes in requirements or technology stack

Nice to have

• C#/.NET familiarity (reading/writing service code, DTOs, DI, async patterns).
• Exposure to micro‑frontends and composition at scale.
• Experience helping migrate from Angular to React (coexistence, adapters, incremental rollout).
• Experience with runtime monitoring (e.g., Grafana, Sentry) and performance tooling (Lighthouse, Core Web Vitals).

What makes Incident IQ different: 

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone’s opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

Incident IQ is an Equal Opportunity Employer