Software Engineer

Payrate: $26.00 - $29.00/hr.
 
Summary:
Works on a product team alongside other software engineers and software analysts to support basic product design by writing and testing code to deliver simple to complex functionality on a defined portion of the product it supports. This is an entry level role that is designed to learn, grow in competence, and develop the most basic capability needed to operate effectively in this role. Work and decisions are reviewed by supervisors before implementation; Applies existing applications to routine problems.
 
Responsibilities:

• Develops, codes, configures, and tests programs and systems in a call center environment.
• Evaluates and implements enhancement design solutions to improve cost, quality, and performance of software applications.
• Onboarding new features within the call center software.
• Analyzes assignments and determines software specifications that must be fulfilled to achieve objectives.
• Executes necessary documentation, as directed, or needed.
• Collaborates with other relevant stakeholders and team members to ensure that features meet business needs.
• Follows industry-standard agile software design methodology for development and documentation.

 
Skills:

• Ability to analyze, translate, and define business requirements into technical solutions.
• Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.
• Ability to apply engineering principles and concepts for designs.
• Ability to manage many competing priorities/requests in a fast-paced environment

 
Education:

• Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
• Degree in an Information Technology discipline or equivalent experience. - University Degree (4 years or equivalent)

 
Pay Transparency: The typical base pay for this role across the U.S. is: $26.00 - $29.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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