Software Engineer (Salesforce)

• This role does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship, including CPT, OPT, TN, or H-1B.

This is a hybrid position requiring onsite work 1-2 days per week in either Oakland, CA or Alpharetta, GA. Candidates should live within a reasonable commuting distance (approximately 50 miles) of one of these locations. Candidates should also be prepared to participate in an onsite interview as part of the hiring process.

We are seeking a Software Engineer (Salesforce) to design, build, and scale enterprise-grade solutions on the Salesforce platform. This role requires strong technical depth, architectural thinking, and sound judgment in choosing between low-code, no-code, and pro-code approaches based on scalability, maintainability, and business needs.

The ideal candidate has hands-on experience across Salesforce core development, Sales Cloud, and Partner Portals, along with experience leveraging AI-driven solutions using leading LLM platforms. Experience with Salesforce Data Cloud, Salesforce Industries Cloud (especially Health Cloud), and Digital Insurance solutions is highly desirable.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Hybrid

• 2+ years of hands-on Salesforce platform development experience, with strong expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, and Flow Orchestration.

• BS in Computer Science or equivalent technical field; Additional experience may be accepted in lieu of education or degree

• 3+ years of experience with Salesforce Sales Cloud

• 1+ years of experience with Salesforce Partner Portals / Experience Cloud

• Solid understanding of Salesforce security model, role hierarchy, sharing rules, and data modeling

• Experience designing and consuming APIs and enterprise integrations

• Salesforce Certifications (Required):

• Salesforce Platform Developer I

• Salesforce Platform Developer II

• Salesforce Administrator Certification

• Demonstrated ability to make sound architectural decisions across low-code, no-code, and pro-code solutions

• Ability to identify key issues and details, and present understandable alternatives to both technical and non-technical individuals

• Ability to create and maintain technical documentation to support the testing, installation, operations, deployment, and maintenance of products

• Proven ability to effectively present data to facilitate understanding of findings

• Ability to solve complex problems using analytical and creative problem-solving skills for design, development, and testing of systems

• Competent at adhering to organizational processes and procedures, including but not limited to Scrum and various design artifacts

• Knowledge of Agile development methodologies

• Life-long learner and process improver

Preferred / Nice-to-Have Qualifications

• Experience with any Salesforce Industry Clouds, with Salesforce Health Cloud experience highly preferred
• 1+ year of experience with Revenue Cloud Advanced
• Experience with Salesforce Data Cloud
• Experience with Agentforce
• Experience with Digital Insurance platforms or insurance domain solutions (policy lifecycle, underwriting, claims, partner/producer portals)
• Experience implementing AI/LLM solutions within enterprise applications
• Additional Salesforce certifications (Data Cloud, AI, Revenue Cloud, Industries)
• Experience with Salesforce DevOps tools (Git, Copado, Gearset, CI/CD)
• Familiarity with Agile/Scrum methodologies
• Experience working in regulated industries such as insurance, healthcare, or life sciences

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $81,265 - $176,073

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration
• Apply strong engineering judgment to select the appropriate no-code, low-code, or pro-code solution to meet functional, performance, and scalability requirements
• Build and enhance Partner Portals / Experience Cloud solutions for external users

Develop and optimize solutions on Salesforce Sales Cloud.

• Implement and integrate Salesforce Data Cloud to enable unified, real-time customer insights
• Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows.
• Leverage Agentforce to implement AI-assisted workflows and intelligent automation
• Design, integrate, and operationalize AI-powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision-support use cases
• Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications
• Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools
• Enforce best practices for security, data access, sharing, performance, and scalability
• Participate in solution design discussions, peer code reviews, and release management
• Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions
• Mentor junior engineers and promote best practices in Salesforce development and platform governance
• Support CI/CD pipelines and Salesforce DevOps processes
• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration
• Apply strong engineering judgment to select the appropriate no-code, low-code, or pro-code solution to meet functional, performance, and scalability requirements
• Build and enhance Partner Portals / Experience Cloud solutions for external users

Develop and optimize solutions on Salesforce Sales Cloud.

• Implement and integrate Salesforce Data Cloud to enable unified, real-time customer insights
• Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows.
• Leverage Agentforce to implement AI-assisted workflows and intelligent automation
• Design, integrate, and operationalize AI-powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision-support use cases
• Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications
• Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools
• Enforce best practices for security, data access, sharing, performance, and scalability
• Participate in solution design discussions, peer code reviews, and release management
• Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions
• Mentor junior engineers and promote best practices in Salesforce development and platform governance
• Support CI/CD pipelines and Salesforce DevOps processes