Software Engineer - US Remote

PerfectServe

Knoxville, TN(remote)

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JOB DETAILS

SALARY

$120,000–$140,000 Per Year

SKILLS

Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Best Practices, Cloud Computing, Code Reviews, Communication Skills, Compensation Management, Computer Programming, Computer Science, Customer Relations, Design Patterns Programming Methodologies, Disability Insurance, Django, Documentation, Git, Health Information Technology, Healthcare, Hospital Systems, Integration Testing, Jenkins, Leadership, Life Insurance, Mentoring, Microsoft .NET, Microsoft ADO.NET (ActiveX Data Object), Microsoft ASP.NET (Active Server Page), Microsoft C# (C Sharp), Microsoft SQL Server, Microsoft Windows Azure, Nursing, Operations Management, Patient Care, Patient Safety, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Product Lifecycle, Product Support, Python Programming/Scripting Language, Quality Assurance, Quality Assurance Methodology, Query Optimization, REST (Representational State Transfer), RabbitMQ, Reverse Engineering, Risk, Slack, Software Development, Software Engineering, Stored Procedures, Team Player, Technical Leadership, Testability, Time Management, Transformational Communications, Unified Communications, Unit Test, User Interface/Experience (UI/UX), Web Design, Web Services, Writing Skills

LOCATION

Knoxville, TN

POSTED

Today

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant for Clinical Communication and Collaboration — the clear segment leader.
PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place!

Job Description

PerfectServe is looking for a top performing and opinionated Python with .NET/C# developer with a track record of professional excellence to join our team as we continue to disrupt the health-care communication space. At PerfectServe, a Software Engineer is a technical leader whose primary duty is to write highly performant, well-structured and well-tested code. They are responsible for enhancing and maintaining web services and background workers as part of an Agile team and are the go-to expert in their domain. The Software Engineer is responsible for collaborating on the design and development of each service under their responsibility. This includes feature delivery, adherence to code quality, testing, and the mentoring of junior members. The successful candidate will be responsible for leading the development and maintenance of several Python and C# API services that back client facing UI services.

What You'll Do

As a Software Engineer, you will be responsible for debating, designing, implementing and delivering user stories on time, with high quality, while following an Agile development lifecycle. Additional responsibilities include:

Solving complex problems as part of a team
Writing code to standards, implementing best practices.
Identifying, and communicating, technical debt and risk, and effecting resolutions.
Collaborating with Product Owners in Release/Iteration planning.
Developing, designing, and documenting based on business requirements within an Agile context
Reviewing code for testability, maintainability and adhering to best practices.
Mentoring junior members on the team.

You Bring to the Team

Team-oriented Software Engineer who can collaborate with business and QA staff on projects. Must be technically strong in Web design patterns, and best practices while displaying firm leadership skills, including communication of technical risk and debt. Excellent problem-solving abilities, analytical skills, and the ability to perform under tight deadlines are also essential.

2+ years of experience with Python and Django
2+ years of experience with C#, the .NET Framework, and/or .NET Core.
1+ years ASP.NET Web API.
Expert level knowledge of RESTful Web API patterns
Expert level knowledge in .NET data access frameworks (ADO.NET, Dapper, EF, etc).
Advanced level knowledge of MSSQL and structuring data for query optimization.
Strong Unit and Integration Testing techniques.
Strong understanding of the software development process.
Strong communication skills, both written and verbal.
Some experience with build and deploy tools (Jenkins, GitLab).
Experience in Git.

Beneficial Qualifications

Bachelor's degree in Computer Science, a related field, or equivalent education.
Experience reverse engineering legacy Python or .NET services and complex MSSQL stored procedures and functions
Experience with ASP.NET Core, .NET 5, or .NET 6
Some experience with RabbitMQ, New Relic, Cloud (AWS, Azure, or other), React/Typescript
Comfortable working with collaboration tools such as Slack, JIRA, Confluence

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

The salary range begins is $120K-140K USD, final compensation is structured individually based on scope and experience.. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

About the Company

PerfectServe

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