Software Solutions Architect :: Lansing, MI (Hybrid)

Lansing, MI - Software Solutions Architect

Duration: 10 months, Hybrid

Job Summary:

Seeking for a skilled Software Solutions Architect to support the modernization and ongoing operations of critical systems. These systems are vital for delivering services to vulnerable children and families, requiring high availability, scalability, and compliance with state and federal standards. The architect will lead the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity and platform optimization. This includes transitioning legacy systems to a modern Salesforce-based platform, focusing on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities:

• Lead end-to-end architecture and technical design of Salesforce solutions for case management, field service operations, and user engagement.
• Conduct org health checks and platform assessments, providing actionable recommendations based on Salesforce best practices.
• Participate in Design & Discovery sessions and promote the adoption of Salesforce's Well-Architected Framework.
• Provide technical leadership and mentorship to development teams, including employees and contractors.
• Collaborate with business analysts, product owners, and stakeholders to translate complex business requirements into scalable Salesforce solutions.
• Oversee proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensure secure application development lifecycle (SADLC) practices throughout all phases of development and deployment.
• Set the technical direction for Child Welfare applications.
• Support 24/7 operations of Tier 2 applications serving over 8,000 users across state and private agencies.
• Ensure compliance with security, performance, and regulatory standards.

Primary Duties:

• Lead development of software applications, server components, and services using approved technologies.
• Plan and coordinate integration of systems within the business area, external partners, and hosting platforms.
• Design and implement application security that complies with standards.
• Lead impact analysis of changes due to legislation or business processes.
• Review and approve technical design strategies or applications.
• Provide technical leadership to the application development team and external groups.
• Work with teams and product owners to refine SADLC and prioritize agile backlogs.
• Ensure compliance with ECM standards and procedures across all environments.
• Make technical recommendations for changes to the Bridges application based on user requirements.
• Research and evaluate relevant technology as it pertains to the business strategy.

Required Skills:

• 5 years of experience gathering and analyzing business and technical requirements.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code and automated testing.
• Strong ability to communicate technical concepts clearly to both technical and non-technical audiences.
• 2-3 Salesforce certifications required.
• 5 years of hands-on experience with Salesforce, SQL, Java, and web services development.

Education:

Bachelor's Degree