Job Description
Launch your career with Reynolds and Reynolds!
Are you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.
What you'll do:
- Help customers resolve software questions and issues by phone, email, or chat
- Guide users through features and best practices for our software solutions
- Document solutions and contribute to making our support resources even better
- Work with teammates to continuously improve our customer experience
Who we're looking for:
- Great communication skills (written and verbal)
- Analytical and enjoy troubleshooting
- Detail-oriented and organized
- Customer-focused, with a positive attitude
- Willing to learn new systems and processes (full training provided)
Education: Degree in Information Technology, Information Systems, Computer Information Systems, Technical Communication, or Business Administration (with IT coursework) a plus, but not required.
Why join Reynolds and Reynolds?
- Competitive salary and performance-based growth
- Excellent benefits package: health, dental, vision, paid time off, 401(k) with match, free onsite dining and gym, and more
- Onsite medical center and wellness benefits
- Supportive team environment and ongoing training
- Opportunities to make an impact and advance your career
Ready to get started? Apply today to join our growing team!
Numbers & Facts
| Location | College Station, TX |
| Industry | Computer Software |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1866 |
| Website | http://www.reyrey.com/ |
About Company
Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.
Our people are the key to our ongoing success. We foster an environment that allows our associates to grow professionally through challenging work, developmental training classes and an emphasis on promotion from within. We strive for an ideal work setting by providing state-of-the-art facilities and amenities, such as on-site cafés and fitness centers, sports leagues, and participation in local charitable activities.
To learn more about what it’s like to work at Reynolds, please visit our blog at http://life.reyrey.com!
Skills
- Analysis Skillsunmatched
- Best Practicesunmatched
- Business Administrationunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Continuous Improvementunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Identify Issuesunmatched
- Information Systems/Technology IS/IT Administrationunmatched
- Information Technology & Information Systemsunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Resolve Customer Issuesunmatched
- Software Administrationunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Writing Skillsunmatched
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