Overview
The Solution Consultant II partners with multifamily customers to understand how their teams work and shape practical RealPage solutions. The role leads discovery for system opportunities, translates operational needs into product configuration and solution guidance, and supports customers through implementation and adoption. Strong RealPage administrator experience from a property operations perspective is the clearest match. Affordable housing knowledge is valuable, but it is not required.
Responsibilities
- Lead discovery conversations with property, regional, corporate, and executive stakeholders to understand current workflows, business goals, pain points, and system requirements.
- Translate operational needs into RealPage solution designs, product settings, configuration recommendations, and clear guidance that customers can apply.
- Apply hands-on RealPage product knowledge, especially for property operations such as leasing, rents, maintenance, and facilities; explain how system choices affect day-to-day work.
- Support presales and system opportunities through needs analysis, solution presentations, demonstrations, and recommendations that align product capabilities with customer requirements.
- Partner with customers and internal delivery teams through implementation planning, system design, testing, go-live, training, and adoption follow-up.
- Identify workflow improvements and change impacts, helping customer teams adopt solutions while maintaining sound operational practices.
- Document requirements, design decisions, milestones, risks, and outcomes; manage multiple customer engagements and meet agreed timelines.
- Contribute to team practices, reusable solution guidance, and product or process feedback that improves future customer engagements.
Qualifications
- Five or more years of relevant experience across multifamily property operations, property management systems, implementation, or solution consulting; comparable combinations of experience may be considered.
- Experience using property management software in an operational setting and the ability to connect real customer workflows to system capabilities.
- Ability to ask thoughtful questions, analyze business needs, and communicate practical recommendations to both operational and technical audiences.
- Clear verbal and written communication, strong problem solving, and the ability to organize work across concurrent engagements.
Preferred experience
- Administrator-level RealPage experience from a regional, corporate, or property systems role, including configuration, setup, or settings. OneSite and related operations products are especially relevant.
- Consulting, implementation, presales, or customer-facing solution design experience, including needs analysis and translating requirements into system configuration.
- Affordable housing experience, including familiarity with programs such as LIHTC, HUD, Section 8, HOME, bonds, or layered subsidies.
- Understanding of how property operations connect to financial workflows and accounting data.
Education and work conditions
A bachelor''s degree or equivalent experience is preferred. Limited travel may be required. The role is remote; employees based near Richardson follow the applicable hybrid schedule.
Salary and Benefits
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
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Pay Range
USD $85,200.00 - USD $145,200.00 /Yr.