What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!
Reporting to the Supervisor, Automation & Innovation Management, the Solution Developer II - Automation & Innovation Management is an experienced, highly autonomous individual contributor responsible for independently identifying, designing, and developing automation solutions that improve efficiency, accuracy, and operational performance across the organization. This role evaluates workflows for optimization opportunities, delivers end to end automation with minimal oversight, and contributes to maturing the COE's development standards, reusable components, and governance practices.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
Education & Requirements
A minimum of four (4) years of information systems experience required
Four (4) years of experience of successful track record with:
Researching, designing, implementing, and managing RPA and automation projects
Leading efforts to test, validate, and evaluate new automation programs or enhancements
Identifying opportunities to improve existing automations and developing modifications that increase efficiency and reliability
Writing and implementing efficient automation logic or scripts using languages such as Python or JavaScript
Building system integrations using REST APIs, web services, or application connectors to automate cross‑system workflows
Implementing and optimizing advanced conversational AI solutions, including designing retrieval augmented generation (RAG) pipelines and building enterprise grade chatbot workflows that integrate with automated processes
Applying machine learning techniques within automation solutions, including evaluating model performance, integrating ML components into workflows, and enhancing automation reliability through data driven models
Designing and developing automation solutions using tools such as Power Automate, UiPath, Blue Prism, Automation Anywhere, or Ushur
Conducting automation assessments to identify high‑value use cases and determine appropriate solution approaches
Optimizing processes and workflows to enhance automation feasibility and operational impact
Leading components of automation efforts; discovery, design, development, testing, and deployment, as an advanced individual contributor
Bachelor's degree in computer science, data science, machine learning, or relevant technical field from an accredited institution required
In lieu of the required degree, a minimum of an Associate's Degree and two (2) years of additional relevant work experience is required for this position
This experience is in addition to the minimum years listed in the Experience Requirements above
Data Engineering, Automation, or other related industry certifications preferred
Key Qualifications
Advanced knowledge and strong understanding of:
Advanced knowledge of enterprise RPA platforms (e.g., Power Automate, UiPath, Automation Anywhere), including their capabilities, architecture, and role in automation strategy
In-depth understanding of low code/no code development tools and how they are applied to automate and streamline business processes
Understanding of AI/ML principles, including model behavior, evaluation methods, and how these concepts support automation design
Strong working knowledge of scripting languages such as Python or JavaScript, including common patterns, structures, and use cases within automation design
Comprehensive familiarity with API consumption, system integration approaches, and established automation patterns, including how integrations enable scalable workflow design
Knowledge of secure development practices, compliance requirements, and HIPAA regulations, and how these principles guide the design of compliant automation solutions
Understanding of software development lifecycle (SDLC) and DevOps principles, including how these frameworks support reliable, maintainable automation development
Strong automation development skills and the ability to build scalable, maintainable workflows
Skilled in translating business requirements into technical specifications
Proficient in troubleshooting, debugging, and optimizing automation logic
Effective documentation skills for technical designs, workflows, and support materials
Strong verbal and written communication skills
Skilled at independently managing workload, prioritizing tasks, and meeting deadlines
Proven ability to:
Be a key player with a hands-on approach in a complex fast-paced business environment
Work independently with minimal oversight, driving tasks from concept through deployment
Break down complex workflows and design efficient, reliable automation solutions
Collaborate effectively with cross functional teams and build strong working relationships
Adapt quickly to new tools, technologies, and evolving COE standards
Maintain accuracy, attention to detail, and consistency across all deliverables
Navigate ambiguity and convert incomplete information into actionable technical direction
Communicate clearly and professionally when explaining technical concepts or solution decisions
Start your journey towards a thriving future with IEHP and apply TODAY!
| Location | Rancho Cucamonga, CA |
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