Solution Sales Engineer - ITSM

Solution Sales Engineer - ITSM

Location Austin, TX 78731 Date Posted October 07, 2026 Job ID 15570 Employment Type Direct Hire

Scion Technology has been engaged to conduct a search for an experienced Solution Sales Engineer for our client, a rapidly growing enterprise SaaS company in Austin, TX! This is a full-time, direct hire position based in Austin with a hybrid work schedule.

POSITION OVERVIEW

Seeking a technically minded, customer-focused sales professional to support complex enterprise technology engagements. This role combines technical consulting, solution strategy, and business development, helping customers evaluate technology solutions and connect capabilities to measurable business outcomes. Lead discovery, develop tailored solution narratives, and support opportunities through close.

PERKS

• Competitive annual salary of $100-140k (depending on experience), up to $200k OTE

• Medical, dental, vision, life, disability, and EAP benefits

• 401(k) with employer match

• Work with emerging AI and automation technologies

• Collaborate with an international team across Sales, Product, Engineering, and Customer Success

RESPONSIBILITIES

• Lead technical discovery to understand customer environments, challenges, priorities, and desired outcomes.

• Translate technical capabilities into business value, including efficiency, risk reduction, visibility, and cost optimization.

• Partner with sales teams on opportunity strategy, qualification, demonstrations, evaluations, and technical close plans.

• Develop customer-specific presentations, solution concepts, demonstrations, and proposals.

• Support technical evaluations and proof-of-concept initiatives by defining requirements and success criteria.

• Collaborate with product, engineering, marketing, and customer success teams to communicate customer needs and market feedback.

• Identify opportunities to expand customer relationships across technology, security, infrastructure, and operational initiatives.

QUALIFICATIONS

• 5+ years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or a similar customer-facing technical role.

• Background in enterprise technology, SaaS, and/or ITSM.

• Understanding of enterprise infrastructure, networks, cloud platforms, business applications, and IT operational processes.

• Experience with enterprise software, integrations, APIs, workflows, or data-driven technology solutions.

• Proven ability to communicate technical concepts and business value to both technical and executive audiences.

• Experience supporting complex, multi-stakeholder sales cycles and developing ROI or business cases.

• Strong presentation, discovery, storytelling, communication, and problem-solving skills.

COMPENSATION & BENEFITS

This full-time position offers an annual base salary range of $100-140k, commensurate with experience, plus commission ($150-200k OTE). The organization provides a robust benefits package that includes comprehensive medical, dental, and vision coverage in addition to paid time off.

ABOUT OUR FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.