Solutions Engineer, Flight Services

The Jeppesen ForeFlight Flight Services Team is seeking a Solutions Engineer to join our team. The ideal candidate should have a strong aviation background, exceptional communication skills, and the ability to build and maintain relationships with customers and business partners. This a virtual role in the US.

You will work alongside Sales Account Executives in pursuit of Flight Services opportunities in the business aviation sector. You will use a combination of customer empathy, operational expertise and narrative storytelling to propel strategic deals toward closure. You’ll be the technical conscience of the sales team and a trusted partner to our customers

Along the way, you’ll join a proud organization during a pivotal chapter, enjoy the unique benefits of working at an aviation company, and become deeply embedded in aviation industry missions and culture. Compensation will include a variable component based on attainment of revenue in assigned sales region. 

Key Responsibilities

Influence customer flight department decision makers in order to win the decision for Jeppesen ForeFlight Flight Services.

Provide live demonstrations of Flight Services offerings to prospects, customers and business partners, in remote and customer onsite settings as well as at industry trade shows and to the general public.

Prescribe Jeppesen ForeFlight Flight Services solutions according to the customer’s mission, business needs or regulatory requirements for customers operating business aviation flights under FAA Part 91, Part 135 and equivalent international rules.

Guide customer leaders through Flight Services onboarding projects with attention-to-detail and an emphasis on operational readiness.

Partner with Sales Account Executives on opportunity analysis, deal activities, pipeline planning and forecasting, treating our Sales team colleagues as first-among-equals of the customers we serve.

Contribute to internal process improvement dialogues with Flight Planners, Support, Engineering, Product Management and Flight Services leadership.

Serve as the voice of the customer in internal dialogues and advocate for customer success.

Author internal process collateral to aid sales enablement and go-to-market initiatives.

Stay current on industry trends, competitor solutions, and technical advancements in order to serve as an informed advisor for both customers and internal stakeholders.

Basic Qualifications

BS/BA in an academic major relevant to the role, such as Aeronautics, Aerospace Engineering, Aeronautical Science, or equivalent work experience.

6+ years working directly with customers in business aviation flight operations.

Strong written and verbal communication skills, listening and presentation skills.

Ability to initiate, drive and track projects to completion with minimal to moderate supervision.

Ability to collaborate effectively and add value as a team member in a matrixed account-based sales environment.

Availability for domestic and international travel up to 25% may be required to help support our global mission and our most complex customers.

Preferred Qualifications

Prior experience as a FAA Dispatcher, Business Aviation Scheduler or Trip Planner.

Prior experience as a Jeppesen ForeFlight International Trip Services customer, or prior experience with competitor offerings.

Prior experience working in aviation professionally, such as in aircraft operations or flight operations.

Prior experience using Google Workspace, Slack, Salesforce and Atlassian productivity tools.

Prior experience using MacOS, iPadOS, and iOS operating systems in an enterprise environment.

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join (USA):

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

Medical, dental, vision insurance with Employer paid health premiums

Open PTO Policy

401(k) with up to 10% company matching and immediate vesting

12 Weeks Paid Parent Leave

Flight Training Rewards

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: 

 $117,000.00-$135,000.00-$153,000.00

Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant