Solutions Engineer, Implementation & Delivery

Solutions Engineer, Implementation & Delivery

Company: Confidential — venture-backed technology company
Location: New York, NY; Austin, TX; or San Francisco, CA (4-5 days per week in office; about 25% travel)
Compensation: $150,000 - $200,000 + competitive equity
Employment Type: Full-time
Visa Sponsorship: Visa transfers (OPT, H-1B transfer)

About the Company

The client improves housing and healthcare by integrating AI agents deeply into existing workflows, simplifying how renters tour, lease and request maintenance, and how patients schedule and complete intake.

The client has raised $250M+ and is a later-stage (Series D+) company.

The Role

The client is hiring Solutions Engineers (3-7 years) who have owned end-to-end technical implementations for enterprise SaaS customers. You will own implementation for enterprise housing customers from sales handoff through scoping, configuration, testing and go-live, working across APIs, integrations and configuration-heavy platforms.

What You Will Do

• Own the full technical implementation lifecycle for enterprise housing customers, from handoff to go-live.
• Partner with Sales, Customer Success and Engagement Managers on a seamless customer experience.
• Scope requirements, map workflows and turn them into implementation plans.
• Manage multiple concurrent implementations across product verticals.
• Travel on-site to customers (about 25%).
• Work in the data and API layer: integrations, data trends and data migration.
• Feed implementation learnings to Product and Engineering, and build playbooks and templates.

What You Bring

• 3-7 years in solutions engineering, implementation engineering or technical account management
• End-to-end technical implementations for enterprise SaaS customers
• Comfort with APIs, system integrations, SQL and configuration-heavy platforms
• A record of successful go-lives in complex, multi-stakeholder environments
• Willingness to travel about 25%

Nice to Have

• High-growth startup experience
• CRM implementation experience
• Consulting-to-PM background with strong technical foundations

Tech Stack

APIs, system integrations, SQL, Looker, Tableau, BI tools, SaaS platforms, CRM platforms, data migration

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