JOB SUMMARY
Maintaining control and performance standards in Legends. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Maintain a consistent high level of food quality and guest service, maintaining food, labor, and other expenses at budgeted levels
- Maintain cleanliness of all back of the house areas
- Keep equipment in proper working order
- Complete financial analysis and reports as assigned
- Develop and maintain a positive work environment throughout the back of the steakhouse kitchen areas
- Communicate and work closely with front of the house management to ensure a quality employee-guest experience
- Provide adequate training and tools for employees so they may effectively perform necessary job duties
- Meet the attendance guidelines of the job and adhering to departmental and company policies.
- Adheres to regulatory, departmental, and company policies in an ethical manner
- Outstanding example of and a credit to Saracen Casino Resort
- Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all time. Maintains a professional work environment with supervisors and staff.
- Attends all necessary training meetings.
- Assist in other projects, as directed.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
QUALIFICATIONS/REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
- Must be a minimum of 21 years of age or older upon employment.
- High School Graduate with two-year Culinary Arts School or equivalent technical training in Food & Beverage
- Five years of restaurant industry work, including two to three years progressive supervisory experience in food production in a hotel or chain restaurant environment
- Knowledge of food and labor costs
- Budget and P&L knowledge and experience
- Proven performance in implementing and maintaining food production operational standards.
- Familiarity with MS Word, Excel, and Outlook is a plus
- Team Player
- Must present a well-groomed and professional appearance.
- Must possess excellent communication skills.
- Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
- Ability to write routine correspondence and to speak effectively to the public, employees and customers.
- Must have the ability to deal effectively and interact well with the customers and employees.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to be approved for and maintain a valid gaming license.
- Work nights, weekends and holidays as required.
- Employment is contingent upon a favorable outcome of a background investigation and drug screening
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
- Respond to visual and oral cues
- Operate in mentally and physically stressful situations
- Able to operate the following equipment: cutting boards, mixers, pourers, knives, and other necessary equipment
- Must be able to stand, walk, and move through all areas of the casino.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
SAFETY SENSITIVE POSITION
This position is classified as a safety-sensitive position under applicable laws and regulations. The role requires heightened awareness and the ability to perform job duties safely and effectively, as it involves tasks that could impact the health and safety of employees, guests, and the public. As such, employees in this role may be subject to drug and alcohol testing in accordance with company policy and legal requirements.
Saracen Safety
• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct."
Here's a breakdown of what this means:
- Compliance with Standards: Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
- Adherence to Rules and Regulations: Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
- Personal Conduct: The clause emphasizes that employees' own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.
Adhere to and promote the following:
READY STANDARDS
- R - Recognize
- E - Engage
- A - Appreciate
- D - Deliver
- Y - Yes, We Can!
Saracen Casino Resort is an Equal Opportunity Employer.