Woodhouse Day Spa – The Vintage | Houston, TX
Do you love creating exceptional guest experiences? Are you warm, professional, detail-oriented, and passionate about hospitality?
Woodhouse Day Spa – The Vintage is seeking an enthusiastic Spa Concierge to join our team. We are looking for someone who understands that luxury is in the details and takes pride in making every guest feel welcomed, valued, and cared for from the moment they arrive.
At Woodhouse, we offer more than spa services. We create an experience of relaxation, renewal, and genuine hospitality.
What You’ll Do
- Welcome guests with warmth and professionalism, creating a memorable first impression.
- Manage appointments, reservations, check-ins, and checkouts accurately.
- Answer phone calls, respond to guest inquiries, and assist with service recommendations.
- Educate guests on spa services, enhancements, packages, and gift cards.
- Support retail sales and help guests select products that complement their spa experience.
- Coordinate with spa professionals and management to ensure a seamless guest experience.
- Maintain a beautiful, organized, and welcoming spa.
- Process payments and transactions accurately.
- Assist with booking follow-ups, rebooking guests, and supporting spa promotions.
- Uphold Woodhouse standards for hospitality, professionalism, and attention to detail.
What We’re Looking For
- A friendly, polished, and service-oriented personality.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Comfort with multitasking in a fast-paced environment.
- A professional appearance and a positive, team-focused attitude.
- Confidence recommending services, retail products, and gift cards.
- Dependability, punctuality, and a willingness to learn.
- Previous experience in hospitality, luxury retail, customer service, or a spa environment is preferred.
The Ideal Candidate
You understand that every guest interaction matters. You enjoy connecting with people, anticipating their needs, and creating an atmosphere that feels effortless and welcoming. You are comfortable balancing hospitality with sales and understand the importance of helping guests discover their next favorite spa experience.
Why Join Woodhouse?
- Work in an upscale spa environment.
- Be part of a supportive, guest-focused team.
- Enjoy opportunities to learn and grow in the spa and wellness industry.
- Experience the satisfaction of helping guests relax, recharge, and return to their favorite spa.
Position: Spa Concierge
Location: Woodhouse Day Spa – The Vintage, Houston, TX
Schedule: Flexible scheduling may include weekdays, evenings, and weekends, based on business needs.
Ready to Join Our Team?
If you are passionate about hospitality, love creating exceptional experiences, and want to be part of a team that takes pride in the details, we would love to hear from you!
Apply today to become part of the Woodhouse experience.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.